Job Posting Title Residential Plumbing Service Technician

Overview Looking to advance your plumbing career? R. Poust Heating & Cooling , a trusted name in home services for over 50 years, is seeking an experienced Residential Plumbing Service Technician to join our growing team in Sparta, NJ . As part of Apex Service Partners , we offer industry-leading training, career growth opportunities, and a supportive team environment. If you’re a skilled plumber dedicated to providing top-notch service, we want to hear from you! Job Responsibilities Plumbing System Installation & Repairs – Install, maintain, and repair plumbing systems and fixtures, including toilet replacements, faucet replacements, water heater replacements, soldering, and general plumbing repairs System Inspections & Testing – Inspect and test plumbing systems for safety, functionality, water quality, and code compliance in residential homes Customer Interaction – Handle customer queries, troubleshoot and resolve problems, and respond to callouts in a timely manner Cost Estimates – Prepare cost estimates for repairs and replacements, ensuring customers have clear expectations of service charges Service Documentation – Properly document all work completed using Service Titan or similar software to ensure accurate records of services provided Communication & Customer Service – Use good communication and listening skills to address customer concerns, provide expert advice, and ensure customer satisfaction Code Compliance – Ensure all work meets local plumbing codes and national standards for safety and quality Safety & Efficiency – Adhere to all safety protocols and ensure that plumbing systems are installed and repaired in the most efficient and effective manner Qualifications Experience – Minimum 3 years of experience as a residential plumber, with expertise in a variety of plumbing installations and repairs Technical Skills – Strong knowledge of plumbing systems, fixtures, and troubleshooting techniques Service Software – Service Titan experience is a plus, with the ability to accurately track service calls and customer interactions Communication Skills – Excellent communication and listening skills with the ability to explain complex plumbing issues to customers clearly Customer-Focused – Strong customer service orientation with the ability to handle customer queries, concerns, and provide professional solutions Problem-Solving – Ability to troubleshoot and resolve plumbing issues efficiently Driver’s License – Valid driver’s license with a clean driving record Code Knowledge – Knowledge of local plumbing codes and safety standards Physical Requirements – Ability to handle physical tasks such as lifting heavy equipment and working in tight spaces Benefits Medical, Dental & Vision Insurance – Comprehensive coverage with minimal out-of-pocket expenses Disability & Life Insurance – Financial security for you and your family 401(K) with Company Match – Competitive retirement savings plan Paid Training & Career Development – Ongoing training and professional growth opportunities Paid Holidays & PTO – Paid time off for a healthy work-life balance Company Vehicle & Tools – Provided for qualified plumbers Poust Heating & Cooling may conduct a pre-employment background check and drug test, subject to applicable laws. Join R. Poust Heating & Cooling , part of Apex Service Partners , and take the next step in your plumbing career with a company that values its employees and customers. Apply today! Poust Heating & Cooling is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr R. Poust, Inc.