General Manager

General Manager Position at Flynn Panera

When you join Flynn Panera, as a General Manager, you join in our belief that food should not only taste good, but also be good for you. As a General Manager, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country.

Come make a difference with Panera as a General Manager today! This is a great opportunity to hone and develop your management skills in preparation for advancement with Flynn - Panera.

General Managers at our growing cafes supervise up to 60 staff members to ensure a top-quality service experience for our guests.

Responsibilities include:

• Providing outstanding leadership to your team
• Being passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience
• Maintaining high standards of restaurant cleanliness, sanitation, food quality, and facility management
• Being experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding interpersonal skills

Essential duties and responsibilities include:

• Demonstrating sustainable long-term success, and the ability to maintain a profitable business
• Ensuring prompt, friendly service according to company guidelines
• Directing overall activities and performance of employees on a shift-by-shift basis
• Creating an Employer of Choice environment by encouraging a culture in accordance with Flynn Panera values and beliefs
• Ensuring the immediate response and rectifying of all guest complaints
• Maintaining adequate inventory levels and adjusting par levels as needed
• Ensuring product preparation and presentation uncompromisingly meets company standards
• Effectively overseeing/scheduling employees to meet sales demands
• Maintaining effective safety and security programs according to company policy and government standards
• Promoting and leading restaurant organization, cleanliness and sanitation in compliance with Ecosure and Health Department standards
• Performing routine maintenance and immediately advising Area Director of needed repairs
• Advising Area Director of any non-routine situations
• Communicating with other managers daily through management log and shift change meetings and weekly through manager meetings
• Ensuring quality recruitment and referrals of potential management candidates
• Maintaining a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company polices and training sessions
• Ensuring the constant development of employees through consistent heart-checks, one-on-one meetings and performance reviews
• Ensuring accurate staffing levels, using detailed interviews and company guidelines for proper selection of employees, based on competency identification
• Partnering with Area Director and Human Resources when additional staffing support is needed
• Ensuring acceptable employee performance and documents situations that require or could lead to disciplinary or corrective actions, involving the Area Director and Human Resources when investigations need to take place
• Responsible for controlling costs in the restaurant by closely managing the Profit and Loss statement on a period-by-period basis
• Ensuring objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices
• Completing all other assigned duties and responsibilities

Education and experience required:

• At least 3 years restaurant management experience
• Excellent communication, interpersonal and customer service skills
• Ability to work independently and as part of a team
• Degree or equivalent experience in Hospitality or Hotel/Restaurant Management is preferred
• Serve Safe Food Certification a plus
• Must have the "Run it Like you Own It Mentality"

Perks for our employees include:

• Competitive Salary
• Profit Sharing (varies by Market)
• Meal Discounts
• Health Benefits
• 401(k) Plan with Company Match
• Paid Vacation
• Development Opportunities

Physical standards include:

• Mobility required during the entire shift, up to 10 hours.
• Standing for extended periods of time.
• Ability to safely bend, reach, carry, and stoop.
• Ability to safely lift up to 50 lbs. repetitively throughout a shift.

The manager is responsible for performing the crucial responsibilities of this position with or without reasonable accommodation. The manager should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This job description may not list all duties for this position and the manager in this position may be required to perform other duties to meet business needs. Flynn Panera reserves the right to revise this job description at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time.

Why Work for Flynn Panera?

Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit!

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!