Retail Service Specialist
$15 - $20 per hourO'Reilly Automotive
Retail Service Specialist
Compensation Pay Range: $15.00 - $20.00
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
- Lead store team members in providing excellent customer service to retail and professional customers.
- Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc)
- Ensure telephone is answered according to company policy.
- Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
- Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
- Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
- Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
- Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.
- Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.
- Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.
- All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong communication skills
Ability to obtain RSS Certification
Desired:
Retail sales experience, preferably in auto parts
Automotive systems and repair knowledge
ASE Certification
Fluency in multiple languages (Spanish is highly desired)
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: View email address on click.appcast.io or call View phone number on click.appcast.io option 1, and provide your requested accommodation, and position details.
O'Reilly Automotive- A leading automotive parts retailer in Wauconda, Illinois, seeks a Retail Service Specialist to support management in sales, customer service, and store operations. The specialist will ensure excellent customer experiences, manage returns, and oversee team performance....SuggestedShift work
$15.5 - $15.75 per hour
...Lead Team Member in Arlington Heights, IL. You will help maintain a clean and organized store while providing exceptional customer service and supporting a team-driven culture. This role involves assisting customers, managing cash register operations, and ensuring that...SuggestedFull time$69k
...help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance license...SuggestedRemote jobWork from homeFlexible hours$15 - $15.25 per hour
...Circle K Stores Inc. in Barrington, Illinois is looking for a dedicated Customer Service Representative to provide excellent service in a dynamic environment. You will greet customers, run the register, and assist in maintaining store appearance. The role offers flexible...SuggestedHourly payFlexible hours- ...Tree Stores in Elk Grove Village, Illinois is seeking a Customer Service Associate to ensure a great shopping experience for every... ...communication skills, and previous customer service experience in a retail environment is preferred. This part-time position offers...SuggestedPart time
- ...A retail company in Mundelein is seeking a Customer Service Associate to enhance customer experience and manage sales transactions. The ideal candidate should have a high school diploma and previous customer service experience, with strong organizational and problem-solving...Part time
$15 - $15.5 per hour
...Ross Stores, Inc. is hiring a Retail Associate in Arlington Heights, Illinois. The role focuses on ensuring a positive shopping experience for customers through excellent service, safety practices, and maintaining an organized work environment. Responsibilities include...Hourly pay$15 - $15.5 per hour
...Ross Stores, Inc. is seeking a Retail Associate in Palatine, IL, responsible for providing excellent customer service and maintaining store standards. The role involves greeting customers, performing cleaning tasks, and managing merchandise effectively. Compensation ranges...Hourly pay$16.6 - $17.6 per hour
...Store Team Member at Pet Supplies Plus, you’re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your workday, you will: Stop to help a neighbor select the perfect toy for a terrier that likes to chew...Full timeLocal areaFlexible hoursWeekend workAfternoon shift$17 - $23 per hour
ALDI is seeking Customer Service Associates to work as Cashiers and Stockers supporting daily store operations in a fast-paced grocery store environment. Associates are responsible for operating the cash register, assisting customers, stocking shelves, unloading deliveries...Hourly payFull timeShift workDay shiftEarly shift$15.1 - $21.2 per hour
...Professional Services Representative Pay Range: $15.10 - $21.20 Purpose: Floor & Decor strives to be the one-stop destination... ...equivalent. Associate Degree or higher is a plus. ~1 year in retail or wholesale contractor sales, service, supply and/or professional...Hourly payFor contractorsLocal areaMonday to Friday- Dormont Manufacturing Co is seeking a Customer Service Associate to join their team in Elk Grove Village. This part-time position involves assisting customers, managing sales transactions, and ensuring a positive shopping environment. Qualified candidates should have a...Part time
$15 - $15.5 per hour
Ross Stores in Mount Prospect is seeking a Retail Associate responsible for creating a positive shopping experience. Duties include assisting customers, maintaining cleanliness, and ensuring merchandise presentation meets company standards. Applicants should have strong...Hourly pay$18.95 - $26.79 per hour
...seeking a Part-Time EyeCare Advisor to deliver exceptional customer service at LensCrafters. You will ensure patients receive quality eye... ...service skills, a high school diploma, and familiarity with retail processes. Offering pay between $18.95 and $26.79 along with benefits...Part time- An established industry player is seeking a dedicated Field Service Technical Support Specialist to join their team. This exciting role involves performing demonstrations and installations of wide format printers, providing technical support, and training customers on...
$14 - $21 per hour
Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions. Store Clerks are responsible for operating the cash register, handling cash and card payments, assisting customers with purchases, answering...Hourly payFull timeShift workWeekend work$17 per hour
...Job Summary The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and...Work experience placement$15 - $15.45 per hour
...Job Description Job Description Environmental Services Aide $15.00–$15.45/hour | Full-Time Pleasant View | The Lutheran Home Pleasant View, part of The Lutheran Life Communities, is hiring an Environmental Services Aide to support daily housekeeping operations...Hourly payDaily paidFull timeLocal areaImmediate start- Verano in Prospect Heights is seeking a Full-Time Security Specialist to ensure a safe environment for employees and patients. The ideal candidate will possess a High School diploma, 1-2 years of security experience, and a commitment to compliance with local and state...Full timeLocal area
$14 - $18 per hour
Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock shelves, help maintain store cleanliness, assist with returns and exchanges, and support general store operations. This position...Hourly payFull time$13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...Hourly payFull timeFlexible hours$15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and...Hourly payFull time$12 - $15 per hour
...and performance-based raises depending on location and experience. Family Dollar Cashiers are responsible for providing customer service, operating registers, handling cash transactions, assisting customers, stocking shelves when needed, organizing merchandise, cleaning...Hourly payFull timePart time$13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and customer...Hourly payFlexible hours$15 - $18 per hour
Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting...Hourly pay$16 - $21 per hour
Target is seeking General Merchandising / Stocking Associates to support store operations by stocking shelves, organizing merchandise, and assisting with inventory management. Associates are responsible for unloading deliveries, stocking shelves, setting up product displays...Hourly payFull timePart timeShift workNight shiftDay shiftEarly shift$12 - $12.5 per hour
...A retail company is seeking a Customer Service Associate in Hanover Township, Ohio. The role involves assisting customers, managing cash transactions, and maintaining store cleanliness. Candidates should have a high school diploma and preferably prior customer service...Hourly payPart time$15 - $15.5 per hour
...seeking dedicated individuals to join their HomeGoods team in Schaumburg, IL. This role emphasizes delivering exceptional customer service, maintaining store organization, and engaging actively with customers. A flexible schedule is essential, and candidates should be capable...Hourly payFlexible hours$18.35 - $21.57 per hour
...needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store'... ...production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. Benefits...Full timeTemporary workPart timeWork at officeLocal areaImmediate startFlexible hoursShift work- ...Ross Stores is seeking a Retail Associate in Bloomingdale Township, Illinois, focused on providing excellent customer service and maintaining store standards. Key responsibilities include ensuring positive shopping experiences, assisting customers, and maintaining a clean...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Retail Service Specialist. Be the first to apply!
- retail merchandising representative Palatine, IL
- part time retail associate Palatine, IL
- retail sales representative Palatine, IL
- retail sales specialist Palatine, IL
- retail sales associate Palatine, IL
- full time retail merchandising representative Palatine, IL
- new home sales associate Palatine, IL
- retail sales technology associate Palatine, IL
- pre sales associate Palatine, IL
- full time retail sales representative Palatine, IL


