Cashier Attendant - The Queen Casino

Job Title

Responsibilities:

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Appropriately use all related equipment and point of sale systems.
• Understand and adhere to all cash and comp handling procedures and policies.
• Accurately collect payment for meals and give change when needed. Must be 18 years of age to sell alcoholic beverages.
• Answer phone calls, greet guests, keep track of seat availability and seat guests in restaurant.
• Assists wait staff, to include bussing and resetting tables.
• Roll silverware, set up food stations or dining areas to prepare for the next shift or for large parties.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management.

Target Hourly Rate: 12.00 USD per Hour

Qualifications

Experience:

A high school diploma or GED equivalent is preferred. Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills. Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company. Gaming industry experience is preferred.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.