Wallpaper Packer

Job Description

Job Description

Position overview:

This position is not eligible for PTO or benefits and will be subject to the company’s attendance policy. However, the role is eligible for incentive pay.

The position is responsible for:

• Activities related to packing and shipping of wallpaper orders.
• Pack and ship orders accurately, efficiently, and according to customer requirements.
• Maintaining inventory accurately and according to company policies.
• Recognizing quality issues.
• Escalating safety, quality and any other issues that may arise during the operation.
• Meet or exceed any productivity standards.
• Participate in all provided training.

Key Responsibilities:

• Maintains a safe and clean work environment.
• Safely operates any equipment, including, but not limited to, packing stations, conveyors, scales, computers, voice or RF picking equipment, Put To Light system.
• Responsible for packing and/or shipping wallpaper orders accurately and in a timely manner.
• Processes orders according to established department policies and procedures.
• Partners with the internal teams, as needed, to meet and exceed customer’s service expectations.
• Provides timely feedback to the company regarding service failures or customer concerns.
• Maintains or exceeds the standards that have been set for the team, demonstrates commitment and is accountable for results.

Professional experience:

• Prior experience pick/pack/ship operations.
• Prior experience in textiles and wallcoverings preferred.
• Familiar with inventory and warehouse management concepts and systems. Experience with RF picking, voice picking, or pick/put to light is preferred.
• Strong math skills (addition/subtraction/dividing/fractions).
• Able to distinguish colors and patterns (not color blind).
• Able to lift up to 30 lbs.
• Able to push and pull rolling carts and pallet jacks.
• Able to stand/walk up to 8 hours per day.
• Excellent computer skills, preferably in an AS400 or Infor environment.
• Must be able to use MS Office especially Excel and Word.
• OSHA Forklift Certified (Sit down forklift, man-up Order Picker). Able to operate and work at heights of ~25’ high.
• Outstanding follow-up skills.

Personal traits:

• Must be able to work flexibly within the distribution center’s hours, currently between 7am and 6pm eastern.
• Team player with can-do attitude who loves interacting with people.
• Excellent verbal and written communicator.
• Effective use and management of time to accomplish goals and tasks.
• Detail oriented. Ability to pay attention to the minute details of a project or task but can move very quickly.
• Ability to maintain a calm and professional demeanor under pressure, in a fast-paced environment.
• Proven ability to build an excellent rapport with fellow employees and customers.
• Dependable, good work ethic, excellent attitude and inclination to exceed daily goals.
• Acts with a sense of urgency, multitasks and can remains focused in a very busy environment.
• A sense of urgency while researching thoroughly and providing regular pro-active updates so customers are well informed and updated regarding all open issues, and pending orders.
• Customer/Client Focus - Passionate about helping customers.
• Problem solving/analysis.
• Self-motivated self-starter.