Property Reputation Administrative Assistant

Property Reputation Administrative Assistant

Apartment Management Consultants (AMC) is a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates have the opportunity to collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. AMC provides significant career advancement opportunities, competitive compensation, benefits, and incentive programs.

We are currently seeking a Property Reputation Administrative Assistant. The Property Reputation Administrative Assistant serves as a key operational support role responsible for ensuring the efficient coordination and execution of administrative processes across multiple properties in a high-volume, fast-paced environment. This position requires a highly organized and detail-oriented professional with the ability to manage competing priorities, maintain accuracy, and support cross-functional operational initiatives. Primary responsibilities include overseeing administrative workflows, managing monthly reporting, coordinating platform and account updates, maintaining review escalations daily, and supporting property-level operational initiatives.

The ideal candidate demonstrates strong administrative experience, excellent organizational and communication skills, sound judgment, can meet deadlines, and the ability to work independently while managing multiple ongoing priorities with professionalism and accountability.

Responsibilities include:

• Handle tracking implementation for communities as they go live with their CRMs
• Complete monthly Property Shop Reports.
• Complete monthly Review Tracking Reports.
• Provide company reporting and support vendor requests, as needed.
• Manage community review escalations while maintaining a 100% company-wide response rate.
• Assist with the monthly Review Incentive Program and determine which sites need additional support.
• Create QR codes for teams, as needed.
• Assist in creating and updating team SOPs and help documents for communities.
• Gather and organize data to support community occupancy initiatives, as needed.
• Support miscellaneous projects, including compliance tracking, online updates & other admin tasks

Requirements:

• High school diploma or equivalent required
• 13 years of administrative, operations, or property management support experience preferred
• Experience with Microsoft 365 and Teams
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficiency in Microsoft Office and Google Workspace
• Strong problem-solving, critical-thinking, organizational and time management skills
• Ability to manage deadlines and adapt to changing priorities
• Professional communication and interpersonal skills

Compensation: Full-Time - $20.00 - $22.00 per hour

• Vacation & Sick Time for Full & Part-Time Employees
• Health and Wellness Programs
• Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match
• 9 Paid Holidays per year
• Employee Referral Incentives
• Bonus and Commission Opportunities
• Employee Rent Discount Program
• Professional Development Training
• Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available

*Outlined benefits are subject to change and may vary based on location or employee status*

If you are looking for an exciting employment opportunity, AMC is the employer for you!

AMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity), age, disability or genetic information.

Candidates will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified Applicants with arrest or conviction records will be considered for employment.

Only qualified candidates will be contacted.