Server

Description:
TOCA Social is the world's first dining and entertainment experience with a soccer twist, set to change the game. With venues already operating globally, we are expanding rapidly, with new locations opening in the coming years. Our Dallas venue at Grandscape is the next step in our exciting growth journey, and we're looking for passionate teammates to help us deliver extraordinary experiences for our guests.


At TOCA Social, Everybody Plays! No need to be a soccer expert-our focus is on creating an electric atmosphere where leadership, passion, and creativity shine. If you're a natural leader who loves inspiring teams, delivering extraordinary experiences, and being part of something innovative, you'll thrive here.


Why work with us at TOCA Social?

• Complimentary TOCA games!
• Huge discounts on our F&B
• Free meal while on shift
• Local retail & hospitality discounts!
• Teammate Assistance Program
• Full and Part Time roles available
• Great progression opportunities as we expand!

What we are looking for:

• Enthusiastic, friendly, dynamic and self-motivated individuals looking to progress their hospitality career
• Passion for hospitality and a willingness to learn from senior teammates
• A punctual and reliable individual with a great attitude and work ethic!
• Creative individual who is willing to learn new skills and put them into practice on the job
• A willingness and desire to make guests happy while delivering memorable experiences
• A great attitude and work ethic with the ability to thrive under pressure
• A sense of pride in your work, integrity and honesty
• Flexibility to work evenings, weekends and holidays
• Someone ready to support other departments/teammates when needed
• Experience is helpful but not as essential as finding the right person. At TOCA Social we hire the attitude and train the individual

We're looking for energetic and engaging individuals who will ensure the front of house operations run smoothly while providing exceptional guest experiences.


Key Responsibilities:

• Greeting and supporting all guests throughout the time in the venue
• Conducting box demos and delivering steps of service to the TOCA Social standards
• Explaining and upselling our F&B offerings, making recommendations to guests
• Efficiently taking orders in a timely, accurate manner
• Exceeding guest expectations in a positive and delightful manner
• Ensuring all guest areas are clean, presentable and clear ready for guests
• Assisting guest transactions efficiently and in a timely manner, being accountable for all transactions
• Minimizing disruption to guests by clearly and concisely communicating with teammates to ensure items/stock is replenished and available at all times
• Excellent attention to detail with a hand-on approach to enhance guest experiences
• Having a passion for food, beverages and service is a must. You'll need extensive product knowledge to understand quality pairings, recognizing drink and dish specs
• Being compliant with all Health & safety, allergy, first aid & fire safety requirements
• Having a complete understanding of our entertainment offering, providing basic tech troubleshooting and describing game types to guests
• Being flexible to cover a range of duties in line with business needs

Hiring Timeline:

In-person interviews will take place in late January, with new hire training in early to mid-February and an anticipated start date in early March.

We're passionate about training and developing all our teammates to support their career progression and help them become legends! So you may receive training within other departments to support the venue as and when necessary.


If you think you have what it takes to surprise our guests with delightful moments, fantastic experiences and make someone's day, apply now!