Quality Assurance Technician

Quality Technician

You must reside in Plympton, MA; we are not offering relocation or sponsorship at this time!

Job Responsibilities:

• Conduct process and product audits to document procedures, control plans and specifications.
• Audit fixture assembly, perform first article inspection, first piece inspections.
• Record audit findings in database and work with factory personnel as necessary for corrective action requests and audit closures.
• Initiate non-conforming material/product disposition actions like QC hold, rework, scrap.
• Troubleshoot assembly and documentation issues to support production.
• Maintain quality documentation and ensure inspections are being carried out to latest engineering changes.
• Assist with internal and external QMS audits.
• Perform basic computer operations: Use Microsoft office, SAP, and other software tools to access drawings, bills of material, and documentation.
• Maintain record keeping and filing work forms.
• Conduct failure analysis of products from production and customer returns.
• Occasional use of equipment to move materials as needed for inspections and scrap processing.
• Check incoming parts and new parts to the drawings. Make measurements of critical part dimensions.
• Process scrap transactions in SAP. Manage scrap disposition – recycle bins or return to vendor.
• Manage disposition of non-conforming material: quarantine, tag, and communicate with stakeholders; materials, team leaders, and technology.
• Quality technicians are expected to be cross trained and cover for each other in several quality function roles such as auditing and receiving inspections.

Qualifications/Characteristics:

• Minimum 5 years' experience in fixture assembly, test, or a combination of both.
• Previous experience using SAP.
• Basic proficiency with Word, Excel, and PowerPoint. Ability to create/edit documents, tables, forms, and photos.
• Previous experience in QC, Customer Service, or as a Team Coordinator is preferred.
• Demonstrate leadership, teamwork, and communication skills.
• Must possess proven initiative as a self-starter and perform with minimal supervision, positive attitude, and strong interpersonal, communication and organizational skills.
• Must be able to handle multiple priorities, act independently, and use sound judgment. Possess technical knowledge of manufacturing processes of assigned work area.
• Effectively communicate with Team Associates Assembly personnel, Plant Leadership Team, Technology, Documentation and various Supply Chain functions like Sourcing and Suppliers.
• Be willing and able to obtain equipment operator's license within the first 2 months.