Community Association Manager

Company Description Community Association Management (CAM) is a full-service HOA management company serving communities across Northern California since 1989. CAM is an active member of CACM, ECHO, and CAI, and specializes in administrative, maintenance, and financial/accounting services for community associations. The firm’s team includes certified property managers, full-time accounting staff, an escrow coordinator, and a collections liaison, all supported by advanced Vantaca software to ensure efficient operations. CAM partners closely with boards of directors to control costs, protect and enhance property values, and reduce the time burden on community volunteers. With a strong focus on personal service, CAM has built long-term relationships and delivers positive results for more than 240 communities. Role Description The Community Association Manager is a full-time, on-site role based in Pleasanton, CA. This position oversees the day-to-day management of assigned homeowner associations, including coordinating maintenance and repairs, managing vendor relationships, and monitoring community operations for compliance with governing documents. The manager prepares and presents board packets, attends board and committee meetings, and provides guidance on policies, budgets, and long-range planning. Daily responsibilities include responding to homeowner and board inquiries, tracking service requests, reviewing financial reports, and collaborating with accounting staff on assessments, invoices, and collections. The role also involves conducting property inspections, ensuring safety and quality standards, and supporting the board with communication efforts, such as newsletters, notices, and community updates. Qualifications Strong community and property management skills, including HOA operations, board support, and familiarity with governing documents and industry best practices. Administrative and organizational skills to manage meetings, documentation, vendor contracts, and multiple communities’ schedules and priorities. Financial and accounting literacy, including reading financial statements, budgeting, assessments, and coordination with accounting personnel and collections teams. Communication and interpersonal skills to interact professionally with board members, homeowners, vendors, and colleagues, both in writing and in person. Problem-solving and conflict resolution skills to address homeowner concerns, enforce community rules, and guide boards through complex decisions. Comfort with technology, including property management or HOA software (such as TOPS), standard office applications, and digital record-keeping. Experience in HOA or community association management is strongly preferred; CAM certification or related industry credentials are a plus. High level of integrity, customer service orientation, and the ability to work independently while managing multiple responsibilities on-site. #J-18808-Ljbffr Community Association Management (CAM)