Director, Account Management

Direct Recruiters

United States

Job Description

Client Summary:

Healthcare analytics company focused on improving cost management and outcomes for complex therapies
Works with national health plans to optimize high-cost specialty drug utilization
Combines clinical expertise, data analytics, and market strategy to improve payer decision-making
Positioned in the fast-growing market of specialty pharmacy and advanced therapy management
Collaborative environment focused on delivering measurable value to healthcare organizations and patients

Position Responsibilities:

Serve as the primary strategic and relationship lead for assigned health plan clients.
Build and maintain executive-level relationships with Pharmacy leaders and Medical Directors.
Translate clinical, outcomes, and rebate data into clear, actionable client recommendations.
Partner cross-functionally with Trade Relations, Clinical Pharmacy, and Analytics to align strategies and deliver measurable results.
Lead quarterly business reviews and client presentations using data-driven storytelling to highlight performance and opportunities.
Ensure operational excellence across client onboarding, reporting, and delivery commitments.
Leverage AI tools and advanced analytics to enhance efficiency, insight generation, and client value.
Maintain strict HIPAA and PHI compliance standards.

Experience & Skills:
Required Experience and Qualifications:

PharmD or RN strongly preferred; MBA or MMHC strongly preferred
3+ years of managed care experience required, preferably within a health plan, PBM, or related healthcare organization
Experience in Account Management, Clinical Strategy, or Client Services within the managed care industry required
Experience supporting the development and delivery of client-facing presentations and business reviews
Strong written and verbal communication skills, with the ability to translate data and clinical insights into clear, client-ready messaging
Demonstrated ability to manage multiple priorities, collaborate cross-functionally, and support ongoing client relationships
Comfortable engaging with clients and internal stakeholders in a professional, solutions-oriented manner
Willingness to travel (up to 40%) for client meetings, in-person business reviews, and conferences

Preferred Experience and Qualifications:

Working knowledge of formulary management, utilization management, and clinical policy considerations; exposure to rebate contracting concepts preferred

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Vacancy posted 1 day ago

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