Housekeeping Manager

Location The Standard, High Line Reporting to Director of Housekeeping Job Purpose The Housekeeping Manager is responsible for planning, organizing, and developing the overall operation of the housekeeping department under federal, state, and local standards and guidelines. Main Responsibilities Previous experience managing a team of housekeeping employees through motivation, coaching and development. The ability to anticipate customer needs, change goals and direction quickly and multitask. Working knowledge of rooms management systems. Advanced knowledge of housekeeping process and procedures. Ability to maintain a budget. Capable of using independent judgment/solid decision‑making skills. Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization. Activator/self‑motivated to accomplish goals, with a strong sense of responsibility. Proficiency with general office PC applications (i.e., word processing, spreadsheets, databases). Demonstrated sound organizational, coordinating and personal interface skills. Demonstrated excellent written and verbal communication skills. Proven job reliability, diligence, dedication and attention to detail. Must be flexible with working nights, weekends, and holidays. Control labor costs and expenses. Schedule special projects with outside vendors/contractors. Ensures the proper maintenance of all equipment; makes arrangements for repair and/or notify replacement of used and damaged equipment. Creating special projects with housekeeping staff and ensuring they are completed. Disinfect working area (computer keyboard, mouse, phone handsets, radios, iTouch and any other devices) before and after shift. Prepare reports and maintain project spreadsheets updated and accurate. Assist Director of Housekeeping with any other tasks needed. Specific Requirements Manage the daily activities of the housekeeping department to include proper room assignment, appropriate cleaning and daily inspections of all guest rooms, public areas, back‑of‑house and other areas in the hotel. Inform engineering department of any maintenance issue and follow up with its completion. Planning, organizing and directing team members to ensure the highest degree of guest satisfaction. Daily supervision of the housekeeping staff. Schedule and train all new housekeeping staff members. Maintain proper inventory of all housekeeping supplies (including minimum PAR levels for linen and terry) and equipment. Inform Director of Housekeeping of any shortage. Uphold the highest standards of cleanliness, safety, and conduct. Knowledge of OSHA and safety standards within housekeeping department. Ensures the proper maintenance of all equipment; makes arrangements for repair and/or notify replacement of used and damaged equipment. Creating special projects with housekeeping staff and ensuring they are completed. Physical Requirements Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 lb. without assistance. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Remain in a stationary position for extended periods of time. Work with sharp objects in a safe manner. Will be exposed to hot and cold temperature extremes. Compensation and Benefits $68,500 - $78,500 per year Excellent and Affordable Health Care coverage Life Insurance, Disability Insurance, Pet Insurance Up to 104 hours Paid Time Off (PTO) 56 hours Paid Protected Time Off (Sick) 32 hours Unpaid Protected Time Off 20 hours Paid Prenatal Leave 401(k) – Company matching up to 2% after 1 year Employee discounts on rooms, F&B, retail, and the Standard marketplace Employee meals, employee referral program, commuter discounts Regular fun staff events and celebrations This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location. #J-18808-Ljbffr