Part-Time Dispatcher

Description

Position: Dispatcher Location: Pine City, MN | Sheriff's Office Union: AFSCME Courthouse/Dispatch Unit Status: Part-time, non-exempt


GENERAL DEFINITION OF WORK

Performs intermediate technical work dispatching all police, fire, EMS emergency and non-emergency calls within Pine County, and related work as apparent or assigned. Work is performed under the limited supervision of the Dispatch Supervisor.


ESSENTIAL FUNCTIONS

• Answers all 911 emergency and non-emergency calls in the County Dispatch Center.
• Creates calls for service in the CAD (computer aided dispatch) system and determines their level of priority for dispatch.
• Dispatches police, fire, ambulance, and/or air ambulance serves.
• Assists officers with running license plates, driver's licenses, warrants check, probation checks and criminal histories
• Confirms any outstanding warrants with the appropriate agencies and alerts officers and jail staff.
• Monitors all frequencies on the 800-megahertz radio system and relays information to officers and other agencies as needed; maintains radio contact with all deputies, fire, EMS and other law enforcement personnel such the state patrol, DNR and neighboring counties.
• Enters warrants, missing persons and stolen goods into the National Crime Information Center (NCIC); enters warrants, stolen goods into the Pine County records management system (RMS).
• Performs monthly Civil Defense Siren Testing and testing of the Pine County Emergency Paging System
• Runs criminal history inquiries, through the BCA, for new permit to purchase and permit to carry guns and renewals.
• Monitors cameras, access doors, and panic alarms for the Pine County Courthouse premise; maintains and updates the 911 phone system.

> Learn more about the Dispatch Unit at Pine County Sheriff's Office by visiting our website <

Requirements

MINIMUM QUALIFICATIONS

• High school diploma or equivalent and;
• Ability to type 40 WPM and;
• Ability to pass background check and;
• A valid Driver's License.

PREFERRED QUALIFICATIONS
Moderate experience as a dispatcher. Technical degree in communications.

SPECIAL REQUIREMENTS

The following are required for this position and may be obtained through on-the-job training provided by Pine County:

• Bureau of Criminal Apprehension (BCA) Certificate

EDUCATION & EXPERIENCE
High school diploma or GED and minimal experience in an office/clerical, customer services, communication or law enforcement setting, or equivalent combination of education and experience.


KNOWLEDGE, SKILLS, AND ABILITIES

Thorough knowledge of County and departmental policies, practices and procedures; thorough knowledge of map reading and interpretation, CAD documenting, thorough of standard office equipment, Armer radio 800 megahertz radio system, Sentinel 911 phone system; general knowledge of standard office software, Beacon, Odyssey (court software) thorough knowledge of Computer Aided Dispatch (CAD) software, Records Management System (RMS) software, PsPortals (browser based public safety program (BCA); ability to make arithmetic calculations; ability to type minimum of 40 wpm; ability to speak clearly and concisely; ability to follow oral and written instructions; ability to remain calm under pressure; ability to deal with individuals experience stress or trauma; ability to multi-task; general knowledge of Minnesota Offense Code.

PHYSICAL REQUIREMENTS
This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel, reaching with hands and arms and repetitive motions and occasionally requires walking, stooping, kneeling, crouching or crawling and pushing or pulling; work requires close vision and color perception; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, using of measuring devices, operating machines and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).


APPLICANT INFORMATION

All applicants must complete a county application with cover letter, resume and proof of minimum qualifications. Visit the web site at to complete an online application by Monday, September 28 , 2026.