Dispatcher

PM Dispatcher

Currently, we are seeking a PM Dispatcher to support our Berwick, PA location. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!

Main Duties:

• Schedule and dispatch planned maintenance to ensure timely completion
• Receive service requests from customers and coworkers
• Data entry
• May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors
• Assist with investigation and resolution of Open ServiceMax WIP and NDS WIP
• Manage fleet reports to obtain good standing with fleet metrics
• Assist with opening and dispatching work orders for technicians
• Inputting PM plans and setting up new PM accounts in ServiceMax
• Managing PM frequencies and changing plans status via instruction from sales representatives
• Assist with invoicing PM billing and any other accounts set forth by management

Requirements:

• Dispatch experience preferred
• Must possess unwavering customer service drive and focus
• Ability to multi-task and work in a fast-paced environment
• Must be a team player
• Pleasant phone demeanor
• Stable work history
• Proficient with Microsoft Word and Excel

Benefits:

• Medical, dental, vision, and prescription plan. 401k with partial company match, paid vacation and sick days, paid holidays, short- & long-term disability, and basic/supplemental life insurance policies.

Who is Eastern Lift Truck Co.?

Eastern Lift Truck Co., is a family-owned company, celebrating over 50 years strong. We provide sales, parts, rentals and service in all areas of the Lift Truck, Material Handling and Allied product business. At Eastern Lift Truck Co. we know that the employees are the 'heart and soul' of the company.

Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets