Centralized Collections Specialist

Job Title

Highmark Residential Resident Accounting Specialist

Job Description

Highmark Residential is looking for a Resident Accounting Specialist who is responsible for resident accounting functions. Reviews resident ledgers for accuracy. Performs audit functions on Rent Roll and portal app.

Responsibilities

What your day may entail, this is not inclusive:

• Process move-ins and ensure accuracy of charges on the ledger as stated in lease agreements
• Create late rent letters and work with on-site team for timely delivery per state requirements
• Assist in eviction process and follow orderly and timely policies for local municipalities
• Charging of applicable legal fees on resident ledgers as allowable by local municipalities
• Tracking and reporting on potential Skips so that on-site members can verify the occupancy status of the unit
• Tracking and adjusting payments settings on Non-Sufficient Fund Payments (NSF's)
• Adjusting move-out dates in Yardi as lock-out dates are scheduled with the local Sheriff and/or courts
• Prepare accounting records and reports, including month close
• Process and verify move-out charges for Deposit Accountings and integration with rental collection company
• Must always be courteous and helpful to residents in all correspondence
• Assist with bad debt collections until no longer applicable
• Perform reconciliation, research and troubleshoot discrepancies as related to the rent roll and accounts receivable

Qualifications

We're looking for you if you have the following qualifications:

• Previous bookkeeping experience required
• Extensive experience with Yardi, accounting processes and controls
• Microsoft Office skills - Word, Teams, and Excel
• Possess excellent writing and communication skills, including proper grammar and email etiquette in English
• Basic understanding of accounting functions
• Ability to coordinate activities and meet deadlines
• Ability to collaborate with peers on training and support objectives

Physical Requirements:

• Frequent writing, typing, using finger dexterity, receiving and giving verbal and written communication
• Must have normal range of vision, hearing, and speech