Lab Supervisor - Quest Diagnostics - ASCP Certified - Generalist or Hematology Background Preferred

Company Description Cielo has been retained on behalf of

Quest Diagnostics

to identify an experienced Lab Supervisor. Quest Diagnostics is a nationally recognized leader in laboratory medicine, known for clinical excellence, advanced technology, and a commitment to developing our people. We invest in our leaders and offer clear paths for career growth, giving you the opportunity to build your career with an organization that sets the standard in the industry.

Job Description

The Opportunity We're looking for a someone who is familiar with hematology, coagulation or UA chemistry, who leads from the front. In this role, you'll guide a team of approximately 25 laboratory professionals, oversee quality across the assigned health system. You'll serve as a trusted resource for physicians and clients. This is a hands-on leadership role: you'll be in the arena with your team every day, bringing deep technical knowledge to coaching, problem-solving, and quality oversight rather than working the bench yourself. What You'll Do Team Leadership Directly supervise approximately 25 staff, including scheduling, daily huddles, and ongoing staff development Coach, mentor, and grow your team, building a culture of accountability, collaboration, and continuous improvement Stay visible and engaged on the floor, supporting staff through day-to-day operations Quality & Operations Serve as the first line of quality assurance oversight for the department Oversee quality control of automated processes Ensure proper maintenance and performance of laboratory equipment and instrumentation (analytical phase)

Client & Physician Partnership Serve as a knowledgeable point of contact for physicians and clients on results and inquiries (post-analytical phase) Communicate complex technical information professionally, clearly, and with confidence Consistently meet and exceed customer expectations

Qualifications

What You Bring Bachelor's degree in science field of study 4+ years of clinical laboratory experience ASCP New York State License Generalist or Hematology Background Strong leadership, communication, and customer-service skills Why Join Us Opportunity to grow with a nationally known organization Clear paths for professional development and advancement Six Figure Salary Strong Benefits Package