Salesforce Data Cloud Architect

Salesforce Data Cloud Architect

Duration: 6-12+ Months Contract Location: 100% Remote

Must have skills: Proven experience leading the design and implementation of Salesforce Data Cloud solutions, preferably for Customer 360, member, household, or complex identity use cases. SFDC Senior System Analyst/Senior Developer: 12-13 years IT industry total experience, including hands on experience in Data Cloud. 7-8 years specifically in Salesforce.com development, implementation, administration and configuration.

Responsibilities:

• Design, develop, and implement data models, ingestion pipelines, and transformations within Salesforce Data Cloud.
• Build scalable solutions to unify, harmonize, and activate customer data from various internal and external systems.
• Collaborate with business, data, and technical teams to ensure data accuracy, quality, compliance, and governance.
• Develop and optimize queries, APIs, and automation workflows to support real-time personalization, segmentation, and analytics.
• Expose Data Cloud data for consumption by external systems using APIs, connectors, and event-driven architectures.
• Build integrations to connect Salesforce Data Cloud with multiple internal and external systems, ensuring efficient data retrieval, synchronization, and transformation across diverse platforms including Salesforce.
• Troubleshoot technical issues, recommend system improvements, and stay current with Salesforce Data Cloud innovations and best practices.
• Own the end-to-end Salesforce Data Cloud architecture for Member 360, including source ingestion, harmonization, transformation, unified member IDs, identity resolution, householding, centralized preferences, calculated insights, activation, and consumption patterns.

Key role requirement:

• Must have: Proven experience leading the design and implementation of Salesforce Data Cloud solutions, preferably for Customer 360, member, household, or complex identity use cases.
• Strong functional and technical expertise in Salesforce Data Cloud development.
• Experience with data modeling and data warehousing solutions.
• Design, develop, and implement solutions on Salesforce Data Cloud, ensuring performance, scalability, and data integrity.
• Strong hands-on experience with Salesforce Data Cloud including building and maintaining Data Streams, DMO, DLO, Data mapping, Calculated Insights, Segmentation, Activation etc.
• Configure and manage Data Streams to ingest large volumes of data from multiple sources.
• Implement and manage Identity Resolution (IR) rules to ensure accurate and unified customer profiles.
• Develop and optimize Calculated Insights, Segmentation, and Activation processes to drive personalized customer experiences.
• Collaborate with cross-functional teams to define and implement data strategies, data models, and data mapping.
• Ensure proper data governance and apply data quality best practices across the platform.
• Monitor system performance and proactively resolve technical issues related to Salesforce Data Cloud.
• Design and implement data integration solutions, leveraging Salesforce Data Cloud and other relevant tools.
• Create and maintain data models, schemas, and mappings for efficient data integration processes.
• Proficiency in SQL or other data query languages.
• Knowledge of data governance practices and ensuring data quality.
• Work closely with marketing and sales teams to activate segmented audiences in real-time across multiple channels, ensuring seamless data integration and customer engagement.

Required certifications:

• Must have: Data Cloud Consultant, Salesforce Platform Developer 1 and AppBuilder Certification.
• Desirable: Salesforce Inte