Customer Service Rep

Fleet Service Auto & Truck Repair in Everett, WA is looking for a full-time Customer Service Rep to join our dynamic team. This entry-level role is the perfect opportunity for someone eager to develop their skills and build a rewarding career in the automotive industry. What We Offer Our Customer Service Rep We offer a competitive salary of $40,000 to $60,000 per year, based on experience-top pay for entry-level positions! Plus, enjoy fantastic company-wide benefits, including: Health, dental, vision, and life insurance Paid time off (PTO) 401(k) with company match Annual holiday bonus Paid vacations Paid holidays Paid training No weekend work We also reward your hard work and dedication with paid training opportunities, including additional training funds for extra courses! What We're All About Our fantastic team at Fleet Service Auto & Truck Repair has been providing 5-star auto repairs and customer service since long before Google was even around. Established in 1976, our award-winning shop does it all, from troubleshooting and preventative maintenance to complex repairs and replacements. The core of our long-term success has always been our team and our culture. We work hard here, but we know how to party hard, too! Our employees enjoy weekends off so they can have a healthy work-life balance and still make good money without having to miss out on fun events with friends and family. Speaking of money, we offer great pay as well as holiday bonuses to help ease the wallet during the gift-giving season. We also offer our employees all the tools and training they need to succeed, making us a great place for both newcomers and experienced pros to build a future! What This Entry-level Role Entails This is a full-time entry-level position, offering a great Monday through Friday schedule with 8-hour shifts. Multiple full-time shifts are available, with work hours from 7:00 AM - 5:30 PM or 7:30 AM - 5:00 PM. As a Customer Service Rep, your day will start with a friendly greeting as you interact with customers over the phone and in person, helping them with all their auto repair needs. You'll be involved in scheduling service appointments, entering data, and managing customer records. As you grow into the role, you'll have the opportunity to train as a Service Advisor, gaining skills to recommend services, source parts, and ensure a seamless customer experience from start to finish. Whether you're assisting a customer with a question, managing service requests, or organizing parts orders, you'll play an integral role in keeping our customers satisfied and our business running smoothly. With our excellent training program, you'll have all the tools you need to succeed and grow in this exciting industry! What We Need From You Strong typing abilities Excellent interpersonal and communication skills Great emotional intelligence Multitasking skills A positive work attitude Valid Washington driver's license #J-18808-Ljbffr Fleet Service Auto & Truck Repair