Senior Healthcare Broker- Risk Management

Join Our Team at EPIC Insurance Brokers & Consultants

Come join our team! EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" people who know what they want and aren't afraid to make it happen.

Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

Role Overview

This position includes working closely with Global Client Executives, primarily focusing on client relations and service delivery to healthcare clients and new business prospects. It also includes developing and mentoring less experienced healthcare casualty colleagues who support the senior healthcare broker on their book of business. This role requires three days per week in the office. Office locations include: San Francisco, New York, Atlanta, Boston. Healthcare Professional Liability experience required.

Duties & Responsibilities

Assist in all phases of client relationship management and retention strategies focusing on service and delivery of EPIC resources.

Work closely with the Casualty account team members and the Global Client Executive to service clients, including the following tasks:

• Create and submit renewal specifications to the marketplace
• Negotiate policy terms, conditions, and premiums
• Present marketing results to clients
• Review quotes, binders, policies, and endorsements for accuracy and transmit to clients

Coordinate London/Bermuda placements with our wholesale partners

Develop productive business relationships with key insurance underwriters

Keep clients abreast of marketplace developments and innovations

Implement and maintain a quality service plan in all areas of client deliverables

Support and grow ongoing client relationships

Oversee the creation of certificates of insurance and auto-identification cards

Request invoices, ensure timely payment and remittance

Review contracts and insurance requirements for clients and identify gaps in coverage, suitability, and errors

Assist with special projects and client requests

Coordinate the production of renewal strategy, renewal presentation, and stewardship reports

Assist Producers and Global Client Executives with prospect opportunities, including preparation of capabilities presentations, written RFP responses, and oral presentations

Understand and deploy Risk Consulting Services (Claims, Loss Control & Analytics)

Service clients' daily account needs

Perform other such duties as may be assigned by the company at its discretion from time to time

Contribute to the growth and development of the National Risk Management Healthcare Practice

Attend various insurance industry events, (ASHRM, IMAC, HCIC) as requested

Assist in the training/supervision of junior staff

Knowledge, Skills, and Abilities

Comprehensive and technical understanding of healthcare professional liability coverage. Additional healthcare casualty coverages viewed positively (Workers' compensation, automobility liability, foreign liability, etc)

Superior organizational skills and close attention to detail

Strong problem-solving skills and a sense of urgency

Results-oriented with a substantial client service focus

Excellent written, verbal, and interpersonal communication skills with the ability to foster relationships with colleagues, clients, and insurance carrier underwriting/processing departments

Strong quantitative and analytical skills

Ability to work independently and consistently meet deadlines

10% travel may be required

Ability to prioritize and manage multiple projects/assignments and communicate with team members across various offices

Desire to work in a collaborative, team-oriented environment

Ability to translate insurance terms into easy-to-understand explanations for clients who are not familiar with the product lines involved

Strong negotiation and presentation skills

Credentials and Experience

Bachelor's Degree

Minimum of 5 years of professional liability broking experience

Proficiency in Microsoft Office Software (Word, Excel, PowerPoint, and Outlook)

Holds a valid P&C Broker's License(s)

Additional related designations and experience with captives will be viewed positively

Certificates, Licenses, Registrations

• Active Property & Casualty Broker License, with the ability to maintain required licensing through continuing education
• Valid driver's license

Physical Demands

The physical demands described below are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this position, the employee is regularly required to sit, stand, and move about; use hands to handle or operate objects; reach with hands and arms; and communicate effectively (talk and hear). Specific vision abilities include close vision and the ability to adjust focus. This role also requires the ability to travel independently to client sites, which may include occasional air travel.

Work Environment and Environmental Conditions

The work environment characteristics described here are representative of those encountered while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

The noise level in the work environment is typically moderate, with minimal exposure to physical risk.

Other Duties

This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the employee. Duties and responsibilities may change at any time, with or without notice.

Compensation

The national average salary for this role is $150,000 to $175,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

Why EPIC

EPIC has over 60 offices and 3,000 employees nationwide and we're growing! It's a great time to join the team and be a part of this growth. We offer:

• Generous Paid Time off
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
• Employee Resource Groups: Women's Coalition, EPIC Veterans Group
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
• Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
• Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
• EPIC Gives Back Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
• We're in the top 10 of property/casualty agencies according to "Insurance Journal"

Greyling Insurance Brokerage & Risk Consulting, a division of EPIC