Referral Specialist

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department:
CC207837 Concierge 100

Job Description Summary:

Position Responsibilities

• Responsible for daily review and securing of Specialists referrals via the EPIC Referral Work queues.
• Responsible for daily review and monitoring, timely securing of the Diagnostic services referral work queues.
• Utilization of Managed Care portals, insurance websites, Availity, Etc. to secure referrals and diagnostic service authorizations.
• Accurately enters patient demographics information and insurance data in the computer as documented.
• Ensures that authorizations are obtained prior to scheduling procedures/testing.
• Attaches referrals and authorizations to visit in Epic
• Efficiently schedules appointments, recording them as documented and following practice policy.
• Consistently demonstrates a clear understanding of departmental needs and job functions as assigned by department Manager and/or immediate supervisor.
• Demonstrates flexibility as well as ability to perform multiple functions within the practice to increase departmental efficiency.
• Demonstrates the knowledge necessary to communicate with other offices in an effort to accurately and efficiently schedule testing/procedures.
• Notify supervisor of any problems pertaining to processing the patients for upcoming testing/procedures.
• All other tasks as assigned.

Qualifications

• License/Registration/Certification
  
  • Not applicable
• Education
  
  • High School
• Experience
  
  • 1-3 years experience.

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Degree Requirements:

Certification: