Account Executive (Managed Services)

Account Executive

Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Our North Star: Client Centricity

Job Overview

We are seeking an experienced and dynamic Account Executive to join our salesforce. The ideal candidate will have a proven track record in consultative, high-value technology sales, with expertise in driving complex sales cycles, building consensus amongst C-suite executives, and educating for maximum resonance. This role is focused on driving revenue growth by identifying, pursuing, and closing new business. A successful candidate will be skilled at delivering value-driven solutions, aligning with client goals, and excelling in a consultative sales environment.

An Account Executive will:

• Drive new business opportunities: Utilizing the Challenger sales methodology, you will strategically target ideal customer profiles (ICPs) within your designated territory. Your primary objective will be to identify and capitalize on new business opportunities, emphasizing our comprehensive suite of IT, cybersecurity, marketing, and digital transformation solutions.
• Solve business problems: Conduct ongoing, exhaustive discovery, multi-stakeholder alignment, and executive briefings to properly identify and address organizational needs' in IT, Cybersecurity, Digital Transformation, and Marketing.
• Drive innovation: Bring precision to a client's decision-making process by presenting and evaluating solution options and aligning decision makers.
• Become a trusted business advisor: Exhibit through storytelling and our Business Transformation Assessment how addressing business challenges, providing solutions for these challenges and future proofing an organization is possible through a long-term partnership. This includes but is not limited to the delivery of executive-level presentation and demonstrations and construction of a long-term Digital Transformation business roadmap.

Responsibilities

• Business Development: Proactively prospect and secure new accounts, leveraging support from a dedicated SDR alongside your own strategic outreach. Utilize your deep expertise in IT, cybersecurity, digital transformation, AI, and marketing solutions to drive meaningful client engagements and close high-value deals.
• Consultative Selling: Understand clients' business objectives and challenges, effectively articulate alternative perspective to traditional customer thinking and challenge the status quo
• Solution Selling: Collaborate with technical and support teams to develop customized solutions tailored to clients' specific requirements.
• Pipeline Management: Manage the sales pipeline from lead generation to closure, ensuring accurate forecasting and timely follow-up.
• Thought Leadership & Market Intelligence: Stay informed about the latest trends, innovations, and best practices in IT, cybersecurity, marketing, AI, and digital transformation. Serve as a subject matter expert and thought leader within the organization, providing insights and guidance on critical business needs and industry trends.
• Team Collaboration: Work closely with internal teams, including sales engineers, consultants, and support staff, to deliver exceptional service and support to clients.
• Sales Technology Stack: Utilizing our tech stack to build targeted and well thought out cadences and outreach strategies to fuel pipelines. These technologies include but are not limited to Microsoft Dynamics (CRM), SalesLoft, 6Sense, etc..

Qualifications & Experience

The ideal candidate will have a proven ability to navigate complex deal cycles, and a passion for understanding and solving client challenges. They will excel at two-way communication skills, ability to identify economic drivers, comfort with pressuring customers in a non-aggressive way, and capability to build consensus among multiple stakeholders in a buying group. Ideally, a strong understanding of IT, cybersecurity, digital transformation, AI, marketing, and related solutions is essential, paired with the ability to align these offerings with client needs in a strategic, value-driven manner.

• 5+ years of sales experience in areas of IT, cybersecurity, digital transformation, marketing, business consulting or another related field
• Experience selling within a Managed Services or Managed Security Services environment (MSP/MSSP)
• Prior experience as an Account Executive, Enterprise Account Executive, Business Consultant or similar role focused on new business
• Demonstrated success navigating multi-stakeholder environments and long sales cycles (6+ months).
• Strong experience engaging with and influencing senior executives (CIO, CMO, COO, CFO, etc.).
• Strong proficiency in sales tools (e.g., Microsoft Dynamics, SalesLoft, 6sense or similar tools).
• Bachelor's degree required; MBA or advanced degree preferred

What Drives Impact

Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together:

• Innovation: We embrace change because innovation lives outside the comfort zone.
• Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact.
• Honesty: We are fiercely transparent and consistently honest.
• Fun: We fuel work with fun, knowing life's too short for boring.
• Low Ego: We champion ideas over titles, because brilliance knows no rank.
• One Team: We win as a team, we lose as a team, we are one team.

Compensation

The typical base salary range for this role is $120,000 to $150,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. For this role in particular, there is an uncapped commission structure with on target earnings exceeding $220,000. Full compensation details can be discussed with an Impact Talent Acquisition team member at the start of the interview process.

Benefits We Take Pride In

• 5-year Tiffany & Co. Gift Card, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards
• Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave
• Development and growth opportunities with on-going training & continued education reimbursement
• 401(K) & retirement plans with complimentary financial advisory services
• Comprehensive health, disability, life, dental, and vision plans

For more information, visit

Work Authorization & Sponsorship

Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in limited circumstances based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations.