Hotel Lobby Attendant (PT)

Job Description

Job Description

Description:

The Hotel Lobby Attendant (PT) is responsible for maintaining the cleanliness, guest-readiness, and overall appearance of the public and service areas in the Warehouse Hotel, while actively assisting the Front Desk team and supporting guest needs.

This is a part-time position working 1st, 2nd or 3rd Shift.

Benefits

Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.?

As a Part-Time team member of the Nook, you will enjoy:?

• Free individual membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes.?
• Paid holidays?
• 35% discount on food and beverage purchases, including the Forklift and Palate restaurant?
• 35% discount on all Nook apparel?
• Free child care (3-hour increments)??

Essential Job Functions

• Ensure the guest in front of you is always the top priority. Actively assist the Front Desk team by running guest room requests and deliveries (such as luggage or cribs) promptly, answering guest questions, and monitoring/restocking front desk supplies.
• Maintain an excellent first impression before guests arrive, ensuring the main entrance, lobby, and front desk surroundings are clean, welcoming, and presentable before guest arrival.
• Regularly inspect, clean, sanitize, and restock public restrooms throughout the shift to ensure standard-level cleanliness.
• Monitor and clean high-traffic guest hallways, elevator, stairwells, and landings, ensuring floors, surfaces, glass, and trash receptacles remain clear and tidy.
• Upkeep guest amenity areas, including guest laundry rooms, vending areas, and public hydration or ice stations.
• Review daily property events and group activities at the start of each shift to stay informed and provide accurate information to guests.
• Support front desk operations by restocking necessary supplies, completing assigned tasks, and maintaining open communication on shift needs.
• Complete general back-of-house maintenance duties, including emptying trash stations, maintaining service areas, and returning stray items to their proper departments.
• Perform periodic deep-cleaning tasks as assigned and report any building or equipment maintenance concerns promptly.
• Complete shift handoffs, ensure equipment and work carts are cleaned and stocked, and return radios and keys at the end of each shift.
• All other assigned duties?

Basic Qualifications

• 18 years of age or older?
• Dependable transportation to and from work?
• At least one year of experience in hospitality, janitorial, public area cleaning, or hotel housekeeping.
• Ability to fulfill physical requirements and work a flexible schedule (including evenings, weekends, and holidays).
• Guest-focused and team-oriented with a friendly, professional attitude.
• Highly dependable, punctual, and able to work independently with minimal supervision.
• Strong multi-tasking skills, attention to detail, and ability to remain calm in busy environments.
• Experience interacting with diverse demographics and handling guest requests efficiently.