Sales Consultant

Job Summary Sales Consultant – La‑Z‑Boy Furniture Galleries (Location: Dover, NJ). Compensation includes a base salary plus unlimited commission. Requires a high‑energy, customer‑centric sales performance in a luxury furnishings environment. Key Responsibilities Contribute to store sales goals by selling furniture, accessories, and services. Promote the Design program and assist the Designer to achieve design program sales goals. Consistently execute the La‑Z‑Boy selling process and provide a favorable customer experience. Develop and utilize sales skills such as approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow‑up, after‑sale service, and ongoing contact. Maximize store promotions, marketing initiatives, and grassroots programs. Maintain up‑to‑date knowledge of product features and benefits. Schedule professional home consultations to present customized room designs, sample fabrics, furniture, tables, and accessory recommendations. Execute and champion the Design process following company guidelines. Support design‑related functions in the store. Provide the highest level of customer service, including use of Podium for follow‑up. Handle customer issues and complaints, providing appropriate solutions. Maintain positive working relationships with all store employees. Assist in training, coaching, and development of new peers on product knowledge and selling process. Assist with visual appearance of store, maintain displays, tagging, catalogs, design center fabrics, floor moves, and overall cleanliness. Accurately complete order information, collect deposits and fees, keep customer records, and manage payments and deliveries. Complete daily On‑Point system logs. Show enthusiasm, urgency, and excitement with store team and customers. Schedule deliveries and manage opening/closing of store. Qualifications High School Diploma or equivalent. Previous selling experience; ability to close a sale strongly preferred. Excellent communication, customer service, and organizational skills. Strong interpersonal skills for building rapport and influencing. Demonstrated persuasion and negotiation skills. Ability to manage time and conflicting priorities. Ability to work as part of a team. Ability to work schedule set by business needs, including evenings, weekends, and holidays. Initiative to meet assigned goals. Strong attention to detail. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint). Preferred Bachelor’s degree in Business or related field. Benefits Health Insurance via Blue Cross/Blue Shield. Optum prescription coverage (in‑network). Dental and Vision Insurance. Paid Vacation. 401(k) with company match. Disability Insurance. Life Insurance and AD&D. Paid Bonding Leave. Paid Training. Health Savings Account with tax‑free contributions and withdrawals. Tuition Reimbursement (up to $5,250 annually). Employee Assistance Program. Counseling sessions. Pay Structure Training Pay: $16 per hour for 2–6 weeks. Base Pay: $13 per hour (location varies). Commission: Unlimited on sales, 3% on Design sales, 2% on other sales. Quarterly bonus opportunity: $1,500 based on meeting individual sales goals. Average Annual Earning Potential After Training: $45,000–$65,000+ (base, bonus, commission). Physical Demands & Work Environment Ability to lift/carry up to 50 pounds. Ability to stand for long periods. Use of repetitive hand motions, hearing, and listening. Ability to sit, walk, bend, and stoop as required. Indoor environmental conditions. Background and drug screen clearance required. EEO Statement La‑Z‑Boy Incorporated is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Reasonable accommodations are available at the request of qualified individuals with disabilities. #J-18808-Ljbffr La-Z-Boy Incorporated