Public Area Attendant

Division
JW Marriott Houston

Description


The Public Area Attendant ensures the hotel's common areas consistently reflect the highest standards of cleanliness, safety, and guest comfort. By maintaining lobbies, restrooms, hallways, elevators, and outdoor spaces, this role directly contributes to guest satisfaction, the hotel's reputation, and overall operational excellence. With attention to detail and a commitment to hospitality, the Public Space Attendant creates a welcoming and polished environment that enhances every guest's experience.


HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE

• Clean, sanitize, and maintain all public areas, including lobbies, restrooms, corridors, stairwells, and elevators.
• Ensure public restrooms are fully stocked and sanitized throughout the day.
• Maintain furniture, fixtures, windows, mirrors, and décor to ensure they remain clean and presentable.
• Greet and assist guests in a friendly, professional manner, offering directions or information about hotel amenities as needed.
• Identify and report any maintenance, safety, or cleanliness concerns to the supervisor for prompt resolution.
• Support the hotel's commitment to safety by addressing hazards such as wet floors or loose fixtures immediately.
• Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

• Strong attention to detail and commitment to cleanliness standards.
• Excellent time management and organizational skills to complete tasks efficiently.
• Guest service mindset with the ability to interact positively and professionally.
• Dependability and a proactive attitude toward maintaining safe and welcoming public spaces.
• Ability to work independently while also being a supportive team player.

PROFESSIONAL EXPERIENCE

• Previous experience in housekeeping, janitorial services, or public space cleaning preferred.

ACADEMIC BACKGROUND

• High School Diploma or equivalent preferred.

Benefits

• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time

Position Requirements


Successful completion of a background check is required prior to employment.


Category
Housekeeping

Location
JW Marriott Houston 261

Full-Time/Part-Time
Full-Time

Shift
-not applicable-

CA Pay Range

Number of Openings
1

Req Number
HOU-26-00192

EOE Statement
HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

This position is currently accepting applications.