(USA) Staff, Technology Operations

Position Summary The (USA) Staff, Technology Operations role drives speed improvements across Walmart’s network, ensuring measurable impact on customer experience and business outcomes. This role partners with product, engineering, and operations teams to analyze performance, evaluate network changes, and identify opportunities to improve speed and reliability, especially during peak periods. You will lead cross‑functional initiatives using strong program management, data analysis, and financial evaluation to deliver results. Success requires effective stakeholder engagement, clear communication, and the ability to translate insights into action, driving operational excellence and supporting strategic priorities. What you’ll do Partner with product, engineering, and operations teams to identify, prioritize, and implement speed improvement initiatives across stores and fulfillment centers. Analyze the impact of network and performance changes on customer experience, using data to quantify improvements in speed, reliability, and satisfaction. Build financial models to evaluate the business value of current and future initiatives, ensuring alignment with Walmart’s executive priorities. Collaborate with field operations teams to validate real‑world impacts of speed improvements and identify additional optimization opportunities. Ensure strong stakeholder alignment through regular communication, updates, and executive‑ready presentations on progress and results. What you’ll bring Strong analytical and problem‑solving skills, with the ability to translate complex data into actionable insights that drive business decisions. Experience working cross‑functionally with product, engineering, and operations teams in a fast‑paced, high‑visibility environment. Financial acumen, with experience building business cases, forecasting impact, and evaluating ROI for large‑scale initiatives. Proficiency in data analysis tools (Excel, SQL, Tableau/Power BI) to measure performance and track key metrics. Clear and concise communication skills, with the ability to present insights and recommendations to senior leadership. Benefits Flexible workday policy, paid time off, 401(k), stock purchase plan, health benefits (medical, vision, dental), disability, life insurance, and educational assistance. Compensation The annual salary range for this position is $90,000.00 – $180,000.00. Additional compensation includes annual or quarterly performance bonuses. For certain positions, stock options may also be offered. Location 1601 SE 10th St, Bentonville, AR 72716, United States of America Minimum Qualifications Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area. Six years’ experience in project management, program management, program operations, or related area. Preferred Qualifications Master’s degree in a related field and 3 years’ experience in project management, program management, program operations, or related area. Background in creating inclusive digital experiences, knowledge of WCAG 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. EEO Statement Walmart, Inc. is an Equal Opportunity Employer‑By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity—unique styles, experiences, identities, abilities, ideas and opinions—while being inclusive of all people. #J-18808-Ljbffr Walmart