Service Technician

Job Description

Job Description

Duties: In a timely and efficient manner, perform duties required to maintain a quality service outlet for the repair of the client equipment.

Maximize productivity within Repair Operations while delivering high quality, timely repairs of the client tools and enhancing the value-added image associated with owning a the client tool.

Contribute to the Company's financial success through COGS control, process improvement, and cost containment throughout the repair process.

Provide best-in-class tool repair service in support of the client's Lifetime Service value proposition.

Principle Duties and Responsibilities:

• Maintain superior technical knowledge and skills through continuous professional development by studying and reviewing on-line repair manuals, schematics, and technical files

• Perform high quality repairs to the client products through proper problem diagnosis and application of prescribed corrective measures while utilizing appropriate tools and systems

• Use hand scanners to receive, diagnose, pick spare parts, repair, and complete the repair of the client tools

• Conduct final functional and safety testing after every repair to ensure customer safety

• Maintain work areas, tools, and assigned equipment in a proper, organized order thus enabling the incumbent to perform the job in a timely, safe, and efficient manner

• Follow company policies, procedures, and rules

• Follow and abide to the company's culture, values, and principles

• Perform other duties as assigned by supervisor

Adverse Work Conditions:

• Workshop environment subject to noise, dust, and other particles

• Must have the ability to use hand tools and equipment to disassemble and assemble power tools

Safety Equipment Required:

• Must observe and abide by all safety regulations as required by the client and Occupational Health and Safety Standards (OSHA)

• Must wear steel toe boots, safety glasses, safety gloves, and other safety equipment, as required, when working in the facility and/or operating machinery

Physical Requirements:

• Occasionally lift up to 70 lbs.

• Stand for long periods of time and perform repetitively reaching, bending, and climbing.

• Must be able to stand for up to 8 hours daily while performing tool repairs at workstation

Skills: Experience in mechanical or electrical repairs

Experience using Windows applications preferred

Keywords:

Education: High School Diploma/GED or equivalent experience required

Della Infotech Inc is in the staffing business for 10 years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.

Company Description

Della Infotech Inc is in the staffing business for 10 years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.