White-Glove Escalations & Retention Specialist
Digital Risk Inc.
Mphasis is seeking an Emergency Retention Specialist to provide rapid resolution of urgent customer issues and protect relationships. This is an onsite role with a day shift schedule in San Antonio, TX, requiring strong customer service and CRM experience. You will collaborate with Sales and Support to mitigate churn, present offers, and document interactions in the CRM for visibility and follow-up. A high school diploma is required. #J-18808-Ljbffr Digital Risk Inc.
Vacancy posted 3 days ago
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