Supervisor of Maintenance, Bus

At the MBTA we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe reliable and accessible transportation. MBTAs core values are built around safety service equity sustainability culture and accessibility and each employee that works for the MBTA performs their roles based on our vision mission and includes attendance participation and contribution in local safety committee meetings as needed.

Job Summary

The Supervisor of Maintenance is responsible for planning and supervising the maintenance repair and servicing of all assigned revenue vehicles and equipment to ensure maximum productivity and compliance with safety and operational standards.

Duties & Responsibilities

• Ensure that assigned facilities and other physical assets are protected and maintained in good condition at all times.
• Ensure safe work practices are followed.
• Assist in the development and modification of inspection and maintenance programs.
• Assist in the implementation and administration of uniform work standards designed to improve productivity and performance against standards.
• Schedule the maintenance of buses and other MBTA vehicles and equipment under their control.
• Supervise inventory and non-inventory materials handling within the facility.
• Oversee and supervise employee payroll recording interface and schedule integration.
• Track labor budgets for both operating and capital projects.
• Conduct audits of the maintenance and repair operations verifying quality of workmanship and implementing corrective action when necessary.
• Ensure budgetary goals are met and that all work is performed in a timely and cost-effective manner.
• Support oversight of work activities employees trades equipment safety service reliability and operational needs with regular in-person presence at assigned shops maintenance facilities field locations operational areas or other work sites.
• Drive a company or personal vehicle to visit work sites and/or transport crews or equipment as needed.
• Respond to each inquiry whether from a customer vendor or co-worker in a professional and courteous manner.
• Work any and all shifts and/or locations as assigned or directed.
• Respond to emergencies as directed including outside regularly scheduled work hours.
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules regulations collective bargaining agreements (if applicable) and policies of the Authority including the EEO Anti-Discrimination and Anti-Harassment and Anti-Retaliation policies.
• Perform all other duties and projects that may be assigned.

Additional responsibilities may include focus on one or more departments or locations.

Supervision

• Direct supervision of department workforce.

Minimum Requirements & Qualifications

• High school diploma or equivalent (GED) from an accredited institution.
• Five (5) years of experience in transportation equipment repair and maintenance and/or in the administration of the maintenance and repair of a fleet of transportation vehicles.
• One (1) year of related supervisory or lead experience.
• Valid drivers license in accordance with MBTA policy.
• Valid Class B Commercial Learners Permit (CLP) with general knowledge air brakes and passenger endorsements before filling this position.
• Effective organizational analytical communication time management and problem-solving skills.
• Strong communication skills across various environments including employees management vendors contractors union representatives and other stakeholders.
• Proficiency in Microsoft Word Excel database systems PeopleSoft Mainframe applications maintenance tracking systems and other systems as required.
• Excellent customer service and conflict-resolution skills.
• Ability to provide internal and external customers with a courteous and professional experience.
• Must be available to work any shift schedule location maintenance facility shop yard garage carhouse field location vendor location or other assigned work site as directed by the Authority.
• Ability to work all shifts and/or locations as assigned directed or required including up to twenty-four (24) hours per day seven (7) days per week as necessary during severe weather emergencies service disruptions or other circumstances that may impact service or the safety of service.
• Ability to supervise and work effectively with a diverse workforce.

• Ability to determine the time materials staffing equipment and labor necessary to complete assigned work or projects.

• Successful applicants must have the English language skills required for the effective performance of the position.

Substitutions

• None.

Preferred Experience & Skills

• Bachelors degree in Business Engineering Automotive Technology or a related field from an accredited institution.
• Additional experience in a supervisory capacity.

Job Conditions:

• Ability to effectively read comprehend communicate and respond to instructions orders signs notices inquiries English.
• Be at least eighteen (18) years of age except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston MA metro area as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively independently and as part of a diverseworkforce team (or supervise if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules regulations collective bargaining agreements (if applicable) and policies of the MBTA including the EEO anti-discrimination anti-harassment and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate) including overall employment job performance discipline and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check comprehensive background screening and / or medical Clinic screening potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned directed or necessary for this position including (for some transit / operations roles) up to twenty-four (24) hours per day seven (7) days per week as necessary to accommodate severe weather conditions emergencies or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally interns / co-ops must have valid work authorization and U.S. Social Security Numberprior to starting pre-employment screenings / pre-boarding working in their positions and throughout the duration of their program.

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary general nature and complexity of typical job functions and do not represent an exhaustive list of all duties tasks and responsibilities required of staff assigned to this position.
2. Application Completion: It is each applicants responsibility to ensure application details are entered completely and correctly including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
3. Application Deadlines: Applicants should apply as soon as possible as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
4. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
5. Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted MBTA does not have an employer work sponsorship program. However if you have unrestricted work authorization or are sponsored by a separate entity you are welcome to all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
6. Interviews: Candidates should ensure they arrive on time are prepared can remain for the duration and if remote are in a quiet place without distraction for the interview. Candidates who do not attend their interview without advance authorization including an email confirmation of a rescheduled time/date from Human Resources will be considered a no-show and disqualified from consideration for the position. Related to rescheduling on a one-time basis and due to something emergent you may be allowed to reschedule the addition Human Resources may require documentation supporting the request. However should you need to reschedule you will need to contact your Recruiter directly by email.
7. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
8. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
9. Essential / Emergency Staff: During declared states of emergency employees working in this classification are required to report to work for their assigned work hours or as directed by management.
10. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process please contact the MBTAs ADA Unit at or .
11. Diversity Equity and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms descriptions and definitions related to diversity equity inclusion veteran status and immediate family members that you may find on the application form please visit / Co-Op Benefits: Employees taking part in an internship orco-opat the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass based on the city from which the intern / co-opcommutes to workat no cost. However no additional benefits are currently offered for interns orco-ops.

Required Experience:

Manager