General Manager of Logistics

Job Description

Job Description

Key Responsibilities

• Lead all Distribution Center and Logistics operations, driving service, productivity, cost control, and operational excellence.
• Develop and execute strategic business plans, processes, and procedures aligned with company goals.
• Establish and manage KPIs, performance metrics, budgets, and financial results for Logistics operations.
• Build, develop, and lead high-performing management and operations teams across a diverse workforce.
• Partner cross-functionally with senior leadership, customers, carriers, and internal teams to improve service and margin performance.
• Lead carrier and customer negotiations while ensuring margin integrity and cost-effective transportation solutions.
• Ensure compliance with company policies, SOPs, OSHA requirements, and safety standards.
• Identify opportunities for continuous improvement, efficiency, and service enhancement.
• Manage special projects and other operational initiatives as assigned by senior leadership.
• Travel between locations as needed.

Required Qualifications & Skills

• 5+ years of progressive Logistics/Distribution management experience.
• Must have previous experience with cold storage logistics.
• Strong strategic leadership, team development, and decision-making skills.
• Proven experience managing KPIs, budgets, costs, and operational performance.
• Strong analytical, organizational, communication, and negotiation skills.
• Ability to lead in a fast-paced, changing environment and manage multiple priorities.
• Proficient with Microsoft Office, Excel, WMS, TMS, and transportation technology.
• Experience with TruckMate, RoadNet, PC*Miler, Qualcomm GPS, load boards, and freight calculation systems preferred.
• Experience overseeing multiple facilities preferred.
• Bachelor's degree preferred or equivalent combination of education and experience.

Physical Requirements

• Ability to navigate all areas of a Distribution Center, including varying temperatures.
• Ability to stand or sit for extended periods and lift up to 50 lbs., with reasonable accommodations as applicable.