Quality Manager
Safran Electrical and Power
Summary:
The Business Unit Quality Manager's role is to ensure customer satisfaction and support continuous improvement. This role is also part of the site Leadership Team.
Essential Duties & Responsibilities:
Act as customers point of contact for Quality matters, Quality tasks and escalations, either directly or using direct/indirect staff
Define and promote the quality mindset across the site
Manage all Quality functions working with cross-functional leadership to deliver high quality products on schedule
Improve, enhance and maintain quality system to ensure company's facilities, equipment, personnel, methods, processes and procedures conform to both internal guidelines, regulatory standards and customer requirements
Assures quality products and processes by establishing and enforcing quality standards and testing materials and products.
Implements in-process product inspection standards by studying manufacturing methods and devising testing methods and procedures.
Establishes standards for the disposition of finished product by devising evaluation tests, methods, and procedures.
Institutes rework standards by devising inspection and physical testing methods and procedures.
Maintains product quality documentation system by writing and updating quality assurance procedures.
Maintains product quality by enforcing quality assurance policies and procedures and government requirements.
Collaborate with other members of management to develop new product and engineering designs and manufacturing and training methods.
Prepares product and process quality reports by collecting, analyzing, and summarizing information and trends.
Develops a quality assurance staff by recruiting, selecting, orienting, and training employees.
Manages quality assurance staff job results by coaching, counseling, and disciplining employees.
Ensures quality by planning, monitoring, and appraising job results.
Achieves financial objectives by preparing the quality assurance budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Contributes to team effort by accomplishing related results as needed.
Lead site quality department and associated managers to meet site and divisional objectives.
Lead, obtain and maintain the BU certifications (AS9100, ISO 9001, Part 145, Part 21, Safety Management System), approvals and agreements,
Execute the quality strategy of POWER Division and lead the drive of quality improvement.
Ensure the application of the Division Quality System and participate to its continuous improvement.
Oversee the interface with customers, FAA and DoD with respect to Quality.
Responsible for the Quality documents required to support the BU operations (internal instructions and records) and required by the customer (Quality Plans).
Analyze and implement customer Quality requirements.
Job Requirements
Define the metrics measuring the performance of the BU: customer satisfaction, internal checking process, supplier performance.
Document discrepancies, propose improvements to avoid recurrence, and monitor progresses.
Monitor and report on Quality matters: metrics, Management Reviews, internal communication initiatives, and Divisional QD.
Train teams to the Quality principles, the Quality System, and the applicable Quality tools.
Develop Site Quality culture through all the activities of the sites by:
o encouraging quality first mentality in everything we do
o promoting the methodologies (FMEA, APQP or equivalent, QRQC, …) and results analysis and
o promoting adequate behaviors in order to help each site member to build quality
Provide status reports and metric updates to the Power Americas Quality Director, the Division Quality Manager, and/or the site General Manager as needed.
Establish and promote team-building activities, both within the department and cross- functionally.
Will be accountable for processes and procedures within their scope (i.e. Manage Quality).
Completes quality assurance operational requirements by scheduling and assigning employees and following up on work results. Provide status reports and metric updates to the North American Quality Director, the Division Quality Manager, and/or the site General Manager; as needed.
Occasional travel both internationally & domestically for workshops and training as needed (generally once a quarter or less).
Extra hours may be required during business peaks or to meet seasonal deadlines.
May be assigned other related duties by manager.
Adheres to safe work practices and contributes to the evolution of the health, safety, and environmental program and culture;
Education and/or Experience
A Bachelor's Degree in Engineering, Science, Mechanical or Electrical or related area of study.
A minimum of 5 years' experience working in a Quality function
Demonstrated leadership experience.
In lieu of a degree, a minimum of 8 years of experience working in the aerospace industry including practical experience in design and/or quality with a demonstrated management experience.
Knowledge/Skills
• Strong working knowledge of AS/EN 9100 and Part 21 requirements and customer Quality requirements
• Strong written and verbal communication skills
• Solid knowledge of Quality principles and tools, including audit techniques
This position requires access to technologies and hardware subject to US national security based export control requirements. All applicants must be US Persons (8 USC 1324b(a)(3)), or otherwise authorized by the U.S. Government. No company sponsorship will be offered.
Preferred Skills/Qualifications :
• 2 years' of management experience in a team environment
• Green Belt Certification or Black Belt Certification
• Knowledge of 14 CFR Part 21 and Part 145
• Aerospace experience preferred
Supervisory Responsibilities:
This role will be managing a team of 6 individual contributors. The team is comprised of Quality Specialists, Quality Engineers and a Software Engineer.
Work Environment:
Manufacturing facility & Travel
Physical Demands:
30% stationary/ 70% mobility (lifting up to 25lbs)
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job posting does not constitute a written or implied contract of employment.
This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group. All qualified applicants will receive consideration for employment without regard to race, color, age, ethnicity, religion, sex, sexual orientation, gender identify, national origin, disability, veteran status, genetic data or other legally protected status.
Safran Electrical and Power is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. To verify the information in the job listing or if you need special assistance or an accommodation while seeking employment, please call: View phone number on click.appcast.io. We will decide on your request for reasonable accommodation on a case-by-case basis.
Company Information
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Electrical & Power is one of the world's leaders in aircraft electrical systems. The company is a key player in equipment electrification and in the electric and hybrid propulsion sector. It has over 14,000 employees across 13 different countries.
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