Intern

Job Description This position supports a department or function by performing assigned tasks or assisting with assigned projects, allowing the intern to gain an understanding of the business function. Interns learn to deploy, support, maintain, and troubleshoot computers and other devices, gaining a subset of the knowledge required within the support specialty area. The position is overseen by higher‑level technical contributors such as associates, staff, senior, and consultant professionals. Full on‑site. Schedule: Monday – Friday, 8 AM – 5 PM. Essential Functions Under the direction of team members, they learn to resolve minor computer issues. Adequately document notes and resolutions to issues in the ITIL ticketing system. Update support staff regularly on the status of projects, incidents, and service requests. Respond to messages according to priority schedule. Under the direction of team members, learn to support new and existing systems while keeping abreast of technology changes. Under the direction of team members, implement enterprise‑defined security policies (hardware and software). Work with team members to identify solutions and perform tasks that accomplish individual and team goals. Gain knowledge of the department’s / facility’s functions. Under the direction of team members, the CFS Intern is involved in a variety of projects that support the needs of the department / facility. Perform other duties as assigned. Skills Demonstrated knowledge of basic computer hardware (PC, mouse, monitor, keyboard). Strong written and oral communication skills and the ability to present ideas in user‑friendly language. Self‑motivated and directed with the ability to effectively prioritize and execute tasks in a high‑pressure environment. Strong customer service orientation with keen attention to detail. Qualifications High School Diploma or equivalent required. Strong research, organizational, and analytical skills as well as the ability to teach users. Demonstrated ability to solve problems in a graceful and sensitive manner. Ability to successfully function in a fast‑paced, service‑oriented environment. Experience using word processing, spreadsheet, database, internet, and e‑mail and scheduling applications. Experience in a role requiring effective verbal, written and interpersonal communication skills. Preferred Students in Information Systems or related field and/or equivalent work experience. Physical Requirements Interact with others requiring the employee to verbally communicate as well as hear and understand spoken information, and identify volume, tone, and quality of telecom signals. Support the weight of IT equipment while transporting it. Push or pull portable equipment, including heavy items. Ascend and descend stairs or ladders to service IT equipment needs. Move around on hands and knees. Lower body by bending at the hips and the knees or to place body weight on one or both knees. Raise or lower an object from one level to another. Operate IT equipment, tools, and computers requiring the ability to move fingers and hands. See and read computer monitors and documents. Transport oneself from place to place. Location Intermountain Health Sanpete Valley Hospital, Intermountain Health Sevier Valley Hospital Work City Richfield Work State Utah Schedule 40 hours per week, Monday – Friday, 8 AM – 5 PM. Hourly Rate $17.68 – $24.75 per hour (actual rate depends on experience). Benefits We care about your well‑being – mind, body, and spirit – and provide a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness, including living healthy, happy, secure, connected, and engaged. Equal Opportunity Employment Intermountain Health is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. AI Recruiting Intermountain Health uses the artificial intelligence ("AI") platform, HiredScore, to improve your job application experience. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Application Notice All positions are subject to close without notice. #J-18808-Ljbffr