Medical Front Office - Patient Service Specialist, Float

Patient Service Specialist, Float

Location: Will float to clinics in the area

Home Clinic: 452 NW Legacy Drive, Kansas City, MO 64155

Type of Employment: Full-time

Schedule: Weekdays, Monday through Friday 9am-5:30pm

Compensation: $19.00 - $21.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

Schedule patient appointments in person and via phone

Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team

Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum: High School Diploma or GED

1 Year of Front Desk Experience

1 Year of Scheduling Experience

Preferred: Insurance Verification Experience

Equal Opportunity Employer/including Disabled/Veterans