Pursue Your Passion with Purpose

Program Manager

The Program Manager will oversee programs and activities across a portfolio of Facilities initiatives. Their role includes developing programs aligned with the organization's strategic direction and managing long-term goals, including budgets, operating plans, and program proposals.

Roles and Responsibilities

• Manage the complete project lifecycle, from approval and planning to execution and closeout, ensuring timely and budget-conscious results.
• Develop comprehensive schedules and proactively manage changes to drive progress.
• Collaborate with vendors and teams to establish and achieve project goals.
• Ensure requirements are articulated, prioritized, and detailed on roadmaps and backlogs.
• Identify project issues, gaps, and conflicts, and propose solutions.
• Track critical project deliverables and facilitate solutions when challenges arise.
• Act as a liaison between clients, business leads, and functional teams to document and resolve complex business challenges.
• Address problems through risk management and contingency planning, presenting solutions to executive leadership.
• Facilitate and lead large project meetings to drive successful delivery.
• Serve as a Subject Matter Expert, offering guidance as needed.
• Oversee the development of documentation and compliance with policies and SOX auditing standards.
• Act as the single point of contact for project status, maintaining stakeholder communication.
• Recommend new solutions and projects that align with strategic plans.
• Exercise independent judgment and decision-making.
• Deliver clear, professional communications to business sponsors and end users.
• Apply critical thinking, problem-solving, and initiative to daily responsibilities.
• Drive continuous process improvement through feedback, coaching, and retrospectives.

Minimum Qualifications

• Proficiency in MS Office Suite, Visio, MS Project, and Gantt Charts.
• Excellent communication and analytical skills.
• Strong client relations and customer service abilities.
• Knowledge of Software Development Life Cycle (SDLC) best practices.
• Familiarity with Project Management Office (PMO) best practices.