Data Center Analyst

Data Center Technician - Roanoke, TX

ON SITE

3rd Shift

7 PM – 5 AM CT Wednesday, Thursday, Friday and Saturday

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What will you be doing?

• Following detailed plans and instructions as directed by management

• Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service level mandates

• Installing/de-installing /extending/relocating/testing all carrier circuits to the network hardware

• Installing/de-installing/relocating all patch cabling for systems and network hardware

• Installing/de-installing/relocating all Data Center hardware

• Assist with the coordination of cabinet power, circuit, and patch infrastructure installations w/various facilities, electrical and communications vendors

• Assist with the coordination of network component configurations

• Coordinate and Install SAN cabling infrastructure

• Managing network ports and assist with the management of all consumable items (cables, labels, tie wraps, rail kits, etc.)

• Maintaining the integrity of the data center facilities, systems and communications environments through general housekeeping and best operations practices

• Ensuring compliance with data center standards, policies and processes for all non-DCSD sponsored changes

• Coordinate activities in support of all projects and technical requests within the Americas Data Centers

• Provide clear and detailed turnover to next shift workers for continuity

• Ensure destruction procedures are followed.

• Supporting all site and application specific disaster recovery/COB tests/exercises.

• Assisting in supporting all reconciliation and QA efforts including: Year End, Physical Inventory, Vertices. Hard-drive inventory levels, Other duties as assigned by management.

Qualifications

• Required skills include 2+ years of experience in the implementation, maintenance and analysis of data center facilities, hardware, communications infrastructure, strategies, tools and effective troubleshooting techniques.

• Basic background on enterprise data center facilities and infrastructure environments such as PDUs, RPPs, network and SAN infrastructures. In depth knowledge on complex, Enterprise class inter-networked environments involving a combination of switched/routed/shared Ethernet, TwinAx (100GigE, 25GigE,10GigE, GigE, 100M, and 10M), token ring, SAN, and wide area connectivity.

• Strong knowledge of WAN technologies (OC-x, DS-x), subnetting and TCP/IP protocol a must.

• Excellent communication and writing skills a must.

• Knowledge of trouble ticketing systems, change control, Project processes and associated tools.

• Logical problem- solving techniques and associated experience in system, data center facilities, and telecommunications.

• Financial Services industry knowledge a plus.

• Must be willing to work 3rd shift, on location in Roanoke, TX

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all

full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement

• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $50,000-$58,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

If you have any questions or concerns about this posting, please email View email address on click.appcast.io .

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WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call View phone number on click.appcast.io and ask for Human Resources.