General Manager

Job Description

Job Description

Job description:

General Manager – Little Caesars / Cedars Group
Position: Full-Time (40–45 hours/week)

Job Summary

The General Manager (GM) leads a high-performing restaurant team to achieve sales, profitability, and guest satisfaction goals. The GM oversees all daily operations, ensures compliance with company policies and legal requirements, and drives operational excellence, team development, and a positive guest experience. The GM is responsible for supervising, mentoring, and supporting the Co-Manager and all team members, ensuring the restaurant operates efficiently at all times.

Key Responsibilities

• Lead, train, hire, and supervise all team members to ensure consistent high-quality service and products
• Evaluate team performance, provide coaching, feedback, and development opportunities, and promote employees as appropriate
• Maintain a clean, organized, and safe restaurant in compliance with health, safety, and company standards
• Ensure all employees follow uniform, break, and operational policies
• Manage schedules, labor, inventory, food ordering, and product projections accurately
• Monitor costs, deposits, and financial reports, ensuring accuracy and integrity
• Drive sales through guest engagement, suggestive selling, and operational excellence
• Ensure 100% required training completion for all employees and implement structured training programs
• Maintain professional communication with Regional Coach, Area Coach, and HR using assigned channels
• Uphold company culture, reduce turnover, and foster a respectful, positive work environment
• Ensure completion of daily, weekly, and period-end paperwork accurately and on time
• Enforce compliance with state and federal labor laws, OSHA regulations, and EEOC requirements and company policies
• Recruit and hire team members, implement structured onboarding, and develop high-performing teams
• Proactively address operational challenges and implement solutions
• Ability to supervise multiple employees and ensure compliance with labor laws and company policies

Job Requirements

• High school diploma or equivalent
• Valid driver’s license, reliable vehicle, and proof of eligibility to work in the U.S.
• Must be 18 years of age or older
• Must have excellent customer service skills
• Customer Service: Friendly, outgoing, and able to handle customer complaints or inquiries efficiently
• Math Skills: Basic math skills necessary for handling cash, operating the POS system, and managing inventory
• Communication: Strong verbal communication skills to interact with customers and coworkers
• Teamwork: Ability to work well under pressure in a fast-paced environment
• Multitasking: Ability to manage multiple stations (prep, oven, cashier) as needed

Physical Requirements

• Lifting: Ability to lift and move up to 50–55 pounds
• Mobility: Standing for long periods, bending, squatting, and walking
• Environment: Ability to work in a hot environment (approx. 90&degree;F in summer) and near 650&degree;F ovens
• Reach: Ability to reach items from 6 inches to 6 feet

Preferred Qualifications

• Experience in quick-service restaurants or retail operations
• Knowledge of cost-control processes, labor management, and local store marketing
• Strong communication, problem-solving, and coaching skills

Work Environment

Fast-paced quick-service restaurant requiring interaction with customers, employees, and food preparation equipment. Ability to work varied shifts, including mornings, evenings, weekends, and holidays.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Night shift

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)