Security Officer

Security Officer

The Security Officer provides a safe environment for patients, visitors, employees, and volunteers, typically in an office or ambulatory clinic setting. This position is responsible to monitor visitor or patient activity, monitor the premises in and around the facility, enforce policy, provide assistance and direction, respond to emergencies, and to provide protection for employees, visitors, and Intermountain property.

Essential Functions

• Operates and monitors security technology systems, including surveillance cameras, access control systems, and alarm systems. Ensures proper functioning and maintenance of security equipment.
• De-escalation: Security officers use verbal and non-verbal strategies to calm individuals and resolve conflicts peacefully, minimizing the need for physical force.
• Dealing with Violent Patients: They intervene to protect the safety of everyone involved when patients act aggressively or violently, including using physical restraints when necessary.
• Regulatory Compliance: Ensuring compliance with regulations such as HIPAA when reporting crimes or incidents, disclosing only the minimum necessary information to law enforcement.
• Bomb Threat/Suspicious Package Responses: Trained to respond to bomb threats and suspicious packages, following protocols to ensure the safety of the facility.
• Participation in Drills: Engaging in exercises like infant abduction and active shooter scenarios to prepare staff for real-life situations.
• Conducting Searches: Performing respectful and safe searches of patients and searching for narcotics, ensuring compliance with legal requirements.
• Safety Inspections: Conducting inspections of walking surfaces, fire extinguishers, and overall facility safety to mitigate risks.
• Parking Enforcement: Enforcing parking regulations to ensure safety and accessibility, focusing on enhancing the patient experience.
• Investigations: Collaborating with HR and law enforcement to conduct investigations, following protocols for disclosing patient information, and ensuring facility safety.

Skills

• Law Enforcement
• Parking
• Public Safety
• Lockout Tagout
• Fire Drills
• Key Control
• Exterior Design
• Patient Transportation
• Communication
• Situational Awareness
• Decision Making

Minimum Qualifications

• Current Driver's License (if applicable for the role).
• Current Basic Life Certification (BLS) for healthcare providers or willing to obtain within 90 days of hire.
• At least 21 years of age.
• If located in the State of Montana Security Guard Licensure is required within 120 days of hire.

Preferred Qualifications

• One-year previous law enforcement, corrections, public safety, military police or security experience.

Physical Requirements

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• Verbal and written communication skills to compose complete, coherent, and concise reports.
• Analytical and observational ability to recognize suspicious behavior, criminal activity, and potential safety hazards.
• Ability to communicate effectively and diplomatically within a multi-functional team in a fast-paced environment.

Location: Intermountain Health St Vincent Regional Hospital

Work City: Billings

Work State: Montana

Scheduled Weekly Hours: 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$20.45 - $27.04

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.