Patient Transporter Lead

Patient TransporterYour job is more than a job.This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.General DutiesPatient Safety:Coordinates safe, professional transport of patient without incident to units, testing areas, and other areas on campus. Remains with discharged patients until their ride arrives for pick-up. Transports patients to the discharge center during the hours of operations. Lifts bed rails up and places the nurse call button near the patient after placing the patient back in bed. Utilizes proper body mechanics when lifting, pulling, or pushing patients to avoid injury or damage to the patients. Keeps patients informed and gives periodic updates, as appropriate. Within the scope of position, positively contributes to organizational goal of patient throughput. Delivers medical items to the nursing units at the request of the House Supervisor such as pumps, I.V poles, or special beds in a timely manner. Escorts visitors, patients, or other staff members to other appropriate areas of the hospital.Financial Stability:Advises supervisor of current or anticipated problems. Effectively uses time and resources to accomplish duties. Resolves conflicting matters, schedules with peers and other staff. Willingly accepts assignments and completes in a timely fashion. Appropriately uses time and attendance system; adheres to related policies and procedures. Remains aware of possible compliance issues, specifically concerning fraud and abuse; reports issues immediately.Performance Improvement:Actively promotes and supports LCMC's performance improvement initiatives (i.e., participates in ongoing education, cultural change initiatives, etc.). Verbal and written communications are clear, concise, and accurate; uses positive non-verbal communication effectively. Demonstrates and actively promotes compliance with all state and federal regulatory and accrediting agencies (i.e., patient safety, infection control, HIPAA, etc.). Adheres to the LCMC's policies and procedures, as well as the Code of Conduct and all laws and regulations. Performs duties ethically. Appropriately documents in accordance with departmental and organizational policies. Able to apply job knowledge to improve work processes.Customer Service:Utilizes the service recovery process to address customers' concerns or complaints. Treats all customers with dignity, respect, courtesy, and compassion. Recognizes customer needs and begins to solve problems as soon as they are apparent. Interacts with patients, families, visitors, and fellow employees to ensure a professional and courteous environment. Displays appropriate behaviors which focus on the customer.Equipment Use:Locates and retains all equipment used in the transport department. Returns all stretchers to the department after each use and assures no loose equipment is left on it during storage around transport. Collects the wheelchairs from around the hospital and returns them to the designated areas. Acquires transport oxygen tanks from different units and transports them back to the office in the proper manner to avoid damage to the tanks or regulators.Department Responsibilities:Attends department functions to ensure that all needed information and skills are reviewed and updated. Attends department meeting monthly to suggest new ideas. Arranges to complete projects before monthly meetings.Education/Experience QualificationsRequired: High School Diploma/GED or equivalent and 1 year of patient transportation experience.3 years of work experience will be considered in lieu of education.Licenses and CertificationsRequired: Basic Life Support HeartSaver & First Aid - American Heart AssociationKnowledge, Skills, and AbilitiesAbility to read, speak and understand the English language, operate office machinery and follow verbal instructions.Ability to read and interpret postal addresses.Ability to walk long distances and stand for an extended period of time.Working knowledge of postal machines, fax machines and computers.Work Shift:Evenings (United States of America)LCMC Health is a community.Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinaryAbout University Medical CenterUniversity Medical Center, a world class academic medical center in LCMC Health's incredible community of care, is the largest medical training center for healthcare professionals in Louisiana and has long served as the region's safety net hospital for poor and underserved communities for 300+. Learn more about University Medical Center's legacy and our vision of becoming the epicenter of medical care, education, and research.Your extrasDeliver healthcare with heart.Give people a reason to smile.Put a little love in your work.Be honest and real, but with compassion.Bring some lagniappe into everything you do.Forget one-size-fits-all, think one-of-a-kind care.See opportunities, not problems – it's all about perspective.Cheerlead ideas, differences, and each other.Love what makes you, you - because we doYou are welcome here.LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.Simple things make the difference.1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.