Automotive Service Director

Bell Audi is seeking an experienced Automotive Service Director to lead and oversee our Service and Parts operations.

This is a key leadership opportunity for a proven automotive professional who understands how to build high-performing teams increase department profitability improve operational efficiency and deliver an exceptional customer experience.

The ideal candidate is a hands-on leader who can effectively manage people processes and performance while working closely with dealership leadership to achieve overall business objectives.

What Youll Do

• Lead mentor and develop the Service and Parts teams
  
• Oversee the day-to-day operations of the Service Department
  
• Drive service sales gross profit productivity CSI customer retention and overall department performance
  
• Monitor key performance indicators and identify opportunities for improvement
  
• Establish and maintain department goals processes and performance standards
  
• Review department financials expenses profitability and operational performance
  
• Work closely with Service Advisors Technicians Parts and dealership leadership
  
• Recruit train coach and hold team members accountable to performance expectations
  
• Improve technician productivity efficiency and workflow
  
• Ensure a high level of customer satisfaction and service retention
  
• Help maximize opportunities for maintenance and repair recommendations
  
• Maintain a strong focus on operational efficiency and profitability
  
• Partner with dealership leadership to achieve overall business and financial goals
  
• Maintain a professional organized and high-performing service environment
  

What Were Looking For

• Proven experience as a Service Director Fixed Operations Director Service Manager or similar dealership leadership role
  
• Strong understanding of automotive service department operations and profitability
  
• Demonstrated ability to lead and develop high-performing teams
  
• Strong knowledge of service department KPIs productivity gross profit CSI and retention
  
• Proven track record of improving service department performance
  
• Strong communication leadership organizational and problem-solving skills
  
• Ability to work successfully in a fast-paced high-volume dealership environment
  
• Import/luxury dealership experience strongly preferred
  
• Audi or European luxury automotive experience is a plus
  
• Professional leadership style with a strong focus on accountability and team development
  

Compensation & Benefits

$150000$200000 annually based on experience qualifications and performance.

Why Join Bell Audi

This is an opportunity to take a leadership role with an established Audi dealership and make a direct impact on service operations team performance customer satisfaction and profitability .

If you are an experienced automotive service leader who knows how to build strong teams improve processes and drive results we want to hear from you.

Apply today to be considered for the Automotive Service Director position at Bell Audi.

Benefits:

• 401(k)
  
• Dental insurance
  
• Employee discount
  
• Health insurance
  
• Paid time off
  
• Vision insurance
  

Work Location: In person

Required Skills:

Proven experience as a Service Director Fixed Operations Director Service Manager or similar dealership leadership role Strong understanding of automotive service department operations and profitability Demonstrated ability to lead and develop high-performing teams Strong knowledge of service department KPIs productivity gross profit CSI and retention Proven track record of improving service department performance Strong communication leadership organizational and problem-solving skills Ability to work successfully in a fast-paced high-volume dealership environment Import/luxury dealership experience strongly preferred Audi or European luxury automotive experience is a plus Professional leadership style with a strong focus on accountability and team development