Medical Coordinator

Job Description

Job Description

We are seeking a Medical Coordinator to join our Intake Department. This full-time, in-office role in Houston, TX plays a critical part in ensuring clients are promptly connected with appropriate medical providers after signing with the firm. The Medical Coordinator determines appropriate treatment needs, identifies providers near the client’s home or work, sends and manages Letters of Protection (LOPs), and serves as the primary liaison between clients, medical providers, and internal staff. Success in this role directly impacts client care, treatment velocity, and case value — and offers strong opportunities for long-term career growth within the firm.

Key Responsibilities

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  Determine appropriate medical treatment needs for clients.
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  Identify and coordinate with medical providers near the client’s home or work.
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  Send and manage Letters of Protection (LOPs), and save and organize LOPs and confirmations in the client file.
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  Follow up with providers to ensure appointments are scheduled within 24 hours.
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  Ensure clients are seen within 24–72 hours of signing with the firm.
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  Serve as the primary liaison between clients, medical providers, and internal staff.
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  Maintain accurate, up-to-date client records in the firm’s case management systems.
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  Enter and update client insurance information.
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  Generate weekly and bi-weekly reports to track scheduling compliance and treatment velocity.
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  Assist with scheduling and coordinating provider meetings.
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  Support onboarding and vetting of new medical providers.
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  Maintain provider information across internal systems.

Key Characteristics

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  Punctual and reliable.
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  Highly self-motivated.
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  Strong sense of accountability and follow-through.
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  Collaborative and team-oriented.
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  Professional demeanor.
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  Detail-oriented with a commitment to accuracy.
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  Results-driven with a focus on client care.

Required Experience

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  Must be bilingual in Spanish
• High school diploma required; some college experience preferred.
• 1 year of experience in a legal, medical, or case management environment.
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  Prior law firm experience preferred.
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  Proficient in Microsoft Office.
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  Familiarity with Lead Docket, Filevine, or similar case management software.
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  Excellent verbal and written communication skills.
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  Experience working in a fast-paced professional environment.
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  Highly organized with strong attention to detail.
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  Strong ability to prioritize, multitask, and meet deadlines.
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  Demonstrated ability to work independently and make sound decisions.

Compensation & Benefits

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  Competitive salary
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  Comprehensive medical, dental, and vision coverage (no cost to employees)
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  401(k) with employer matching
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  Generous paid time off
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  Paid parental leave
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  Professional development assistance
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  Life insurance

Schedule

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  Monday–Friday (in office)
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  8-hour shifts

Amaro Law Firm is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

——— We are not looking to receive 3rd party candidate submissions at this time. ———