Management Systems Coordinator

Quality And Concern Management Systems

This position will lead the efforts to support and maintain in-house quality and concern management systems. Provide support with document preparation and control, as well as internal audits for the region (e.g. NC and AUB). Maintain and report on the quality and concern management system to achieve overall strategic objectives, performance and quality targets of the business.

Key Responsibilities

Provide support to all departments in implementing and managing QMS (local and global).

Support a coordinated and controlled implementation of new and revised quality documentation.

Identify process improvements to increase efficiencies and streamline processes.

Produce reports for Quality Manager and other departments to monitor progress against the plan.

Lead or participate in training of staff in the requirements of the QMS.

Lead and/or schedule internal audit dates with auditors. Lead in the preparation and follow up of external audits.

Promote awareness of customer specific requirements.

Report regularly on progress against specified objectives, goals and targets.

Organizational Context (see organization chart)

Role directly reports to: Site Quality Manager

Role has matrix-reporting relationship

with:

Other key internal relationships:

Internal Customers.

Key external relationships:

Other GKN locations and vendors.

Number of direct reports:

0

Number of indirect reports/employees within sphere of influence: 0

Scope

Role is: (Specify) local regional global

Role operates within which Business Unit: North Carolina Sites.

Dimensions: Account Team/Region/Global Role

Function Accountability

Annual Sales

Operating Budget

Capex Budget

Number of

Employees

Other (specify)

Number of Account Teams/countries within sphere of influence:

Nature of problems addressed: Routine Semi-routine Complex

Time horizon:

Capabilities: See Leadership Success Profile

Formal qualifications required: Minimum some formal education beyond high school.

Previous experience required:

Three or more of related work experience. Some experience managing project teams

Required to obtain TS16949 lead auditor training including AIAG core tools.

Effective interpersonal skills and relationship building skills.

Problem solving skills, and ability to effectively prioritize and execute tasks.

Strong communication skills and ability to communicate with technical and non-technical audiences across departments, business units and levels of management