Community Outreach Specialist

Job Description

Job Description Community Outreach Specialist
Indianapolis,IN
Hybrid

Key Responsibilities & DutiesCommunity Outreach & Networking

• Build and maintain deep knowledge of community service programs, behavioral health care, specialized children's services, and education/training opportunities.

• Promote and support the Moms Helpline by attending conferences, expos, health fairs, and community networking events.

• Communicate effectively with local families and agency partners to assess needs and link them to appropriate support systems.

• Participate in community committees within assigned county blocks and collaborate across the MCH Division on statewide outreach initiatives.

Agency Partnerships & Resource Management

• Establish and nurture strategic partnerships with social service agencies, including WIC, hospitals, Healthy Families, Child Care Resource and Referral, Head Start, Early Head Start, NICUs, and childcare providers.

• Identify key points of contact for community resources and maintain accurate, up-to-date contact directories using Excel.

• Prepare and distribute MCH informational and promotional materials to regional providers upon request.

• Assist in preparing and updating presentations for community organizations and act as a representative or substitute in work group and monthly meetings.

Events & Marketing Collaboration

• Research and identify high-impact resource events and conferences for program exhibition and promotional activities.

• Maintain an organized inventory spreadsheet of all distributed program and division promotional items.

• Research marketing initiatives and assist with the development of creative program materials and merchandise.

• Coordinate the design-to-print workflow for creative assets, collaborating with public affairs teams to ensure positive rapport and messaging alignment.

• Prepare accurate reports on governance workload, outreach metrics, and program priorities.

Job Requirements & Qualifications

• Education: Minimum of a Bachelor’s degree in human services, social services, early childhood education, or a closely related field.

• Experience: Minimum of 1 year of professional experience in community coordination, outreach efforts, and working with children and families.

• Licensing & Travel: Valid driver's license and reliable personal vehicle for frequent statewide travel.

• Schedule Flexibility: Ability to maintain a flexible schedule, including occasional evenings and weekends for community events.

• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook.

• Domain Knowledge: Strong understanding of community programs, public health resources, and Indiana Medicaid health insurance policies.

• Soft Skills: Exceptional organizational, communication, and customer service skills with the ability to handle multiple tasks with limited supervision.