Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Software Support Specialist I

$70k

Daifuku America Corporation

Overview

About Us

Daifuku is the nation’s leading independent, U.S.‐based provider of intelligent material handling systems. With hundreds of engineers in‐house, the company designs, manufactures, integrates, and installs the full spectrum of intralogistics solutions. We provide leading‐edge conveyor and sortation systems, voice and light‐directed order fulfillment equipment, controls and software, robotics, mezzanines, and structures.

If you want to join a team of industry leading experts and who want to create an impact on the future of material handling solutions, we want to hear from you.

Position Summary

The Software Support Specialist responds to and resolves customer requests through the Client Care Service Desk. 

PLEASE NOTE: THIS ROLE DOES NOT PROVIDE SPONSORSHIP (OPT, STEM, H1-B VISA, ETC.)

Responsibilities
  • Receives calls and emails from customers with functional issues with conveyor systems, software, voice/light pick systems, and automated systems
  • Provides remote and on-site troubleshooting including resolution of software and hardware issues
  • Enlists help of other technical experts
  • Communicates status and resolution of issues
  • Updates and maintains CRM records
  • Shares 24/7 on-call duties within the department
  • Works on projects as assigned
  • Contributes to and updates Knowledgebase
Qualifications
  • Associate degree in Software Engineering or Information Systems or equivalent experience
  • Minimum 2 years of Service Desk or customer support experience
  • Must be bilingual, with strong proficiency in both English and Spanish
  • Excellent verbal and written communication skills
  • Problem-solving and troubleshooting skills
  • Basic prioritization and time management skills
  • Some technical knowledge and acumen 
  • Competence with Windows OS, Microsoft Office applications and UNIX
  • Willingness to learn
  • Adaptable to change
  • Exemplifies Daifuku Core Values
  • Must be able to travel up to 20%
  • Fluent in Spanish and English
Job Posting Min Salary
USD $70,000.00
Job Posting Max Salary
USD $94,000.00
Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Software Support Specialist I in Clearwater, FL vacancy
  • $70k

     ...Software Support Specialist The Software Support Specialist responds to and resolves customer requests through the Client Care Service Desk. PLEASE NOTE: THIS ROLE DOES NOT PROVIDE SPONSORSHIP (OPT, STEM, H1-B VISA, ETC.) Responsibilities Receives calls... 
    Suggested
    Work at office
    Remote work

    Daifuku

    Clearwater Beach, FL
    11 days ago
  •  ...provides peer leadership, outreach, advocacy, coaching and recovery support services to those seeking or sustain recovery within the...  ...required. An individual may seek certification as a peer specialist if he or she has been in recovery from a substance use disorder... 
    Suggested
    Work at office
    Local area
    Flexible hours
    Afternoon shift

    WestCare

    Pinellas Park, FL
    14 hours ago
  • $43.29k

     ...STATE ATTORNEY'S OFFIE, 6TH CIRCUIT- PROSECUTION SUPPORT SPECIALIST I - 21006986 Date: May 5, 2026 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ( . Requisition No: 875319 Agency: Justice Administrative... 
    Suggested
    Work at office
    Monday to Friday

    My Florida Corp Defunct

    Clearwater, FL
    14 hours ago
  •  ...Boley Centers, Inc., a nationally recognized and accredited behavioral health care agency, has an opening for a part-time Supported Housing Peer Specialist to work with the Treatment Team to provide psycho-social rehabilitation services to consumers. BENEFITS INCLUDE ~... 
    Suggested
    Part time
    Work experience placement

    BOLEY CENTER

    Saint Petersburg, FL
    5 days ago
  •  ...prime awardees for the 10-year, $4.7 billion NOVASTAR contract supporting the National Air and Space Intelligence Center (NASIC), WPAFB,...  .... The ideal candidate will bring a strong foundation in software development alongside a keen understanding of secure coding practices... 
    Suggested
    Full time
    Contract work
    Remote work

    ClearanceJobs

    Largo, FL
    3 days ago
  •  ...We lead with software and innovation. Whether we’re turning mustard seeds into fuel, creating quantum algorithms or making taxis fly,...  ...Certification & Artifacts Test Feature Definition Customer Support Verification and Validation Ability to code in multiple... 
    Permanent employment
    Temporary work
    Work at office
    Flexible hours

    Honeywell Aerospace

    Clearwater, FL
    1 day ago
  •  ...fulfillment equipment, a suite of warehouse controls & execution software, robotics, Automated Storage and Retrieval Systems (AS/RS),...  ...structures, all backed by critical round-the-clock service and support. If you want to join a team of industry leading experts who... 
    For contractors
    Work at office

    Daifuku

    Clearwater, FL
    4 days ago
  •  ...Mid-Level Software Engineering The Mid-Level Software Engineering position is a full-time exempt position. The individual will perform...  ...Update, maintain, and utilize various simulation tools to support data analysis Participate in the Agile Scrum Process support... 
    Full time
    Local area

    Cummings Aerospace

    Largo, FL
    1 day ago
  •  ...Software Developer Lithionics Battery LLC is seeking a talented, motivated Software Developer to join our growing engineering team....  ...multidisciplinary engineering team to enhance existing products and support new technology development Create functional, intuitive, and... 

    Winnebago Industries Inc

    Clearwater Beach, FL
    6 days ago
  • $60 - $120 per hour

     ...Software Developer $ 60 - $ 120 /hour pay Required Skills Python Rust GoLang Full-stack JAVA Node.js Android Development iOS Development About micro1 micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training... 
    Contract work
    Remote work

    Micro1

    Safety Harbor, FL
    8 hours ago
  •  ...fulfillment equipment, a suite of warehouse controls & execution software, robotics, Automated Storage and Retrieval Systems (AS/RS),...  ...structures, all backed by critical round-the-clock service and support. If you want to join a team of industry leading experts who... 
    For contractors
    Work at office

    Daifuku

    Clearwater, FL
    2 days ago
  •  ...Epsilon C5I ( ), focused on software development and systems engineering for intelligence and combat systems is seeking a Software Engineer...  ...for work in Largo, FL. Our engineer efforts are designed to support a real-time sensor netting system that enables high quality... 
    Work at office

    Epsilon Systems

    Largo, FL
    3 days ago
  •  ...Sleep Therapy Compliance Specialist This employee works directly with customers to improve sleep therapy compliance and improve outcomes. Uses company resources, policies, and procedures to provide complete and accurate data Uses appropriate technologies and... 
    Work experience placement
    Work at office

    Lincare Holdings

    Clearwater Beach, FL
    1 day ago
  •  ...Centers, Inc., a nationally recognized and accredited behavioral health care agency, has an opening for a part-time Veteran Support Specialist. SCHEDULE Monday - Thursday, 12 pm - 5 pm PRIMARY JOB FUNCTIONS ~ Assist the Recovery Team with assessing strengths... 
    Part time
    Work experience placement

    BOLEY CENTER

    Seminole, FL
    2 days ago
  • $107.5k - $204.5k

     ...evolving global market. The Protected Communication Systems (PCS) Software Engineering Department has an opportunity for a talented...  ...architecture and design, through integration, test, and field support. You will work and learn in an engineering organization with the... 
    Temporary work
    Work experience placement
    Work at office
    Remote work
    Relocation
    Flexible hours

    Raytheon Technologies

    Largo, FL
    14 hours ago
  • $132.4k - $251.6k

     ...evolving global market. The Protected Communication Systems (PCS) Software (SW) Engineering Department has an opportunity for a talented...  ...architecture and design, through integration, test, and field support Work and learn the highest software engineering process... 
    Temporary work
    Work experience placement
    Work at office
    Remote work
    Relocation package
    Flexible hours

    Raytheon Technologies

    Largo, FL
    1 day ago
  •  ...Principal Software Engineering The Principal Software Engineering position is a full-time exempt position. The individual will provide software development support to implementing software architectures, developing software design artifacts, translating system and... 
    Full time
    Local area

    Cummings Aerospace

    Largo, FL
    14 hours ago
  • Lead UX Engineer PODS is revolutionizing the moving industry by building a new online experience that aligns with how modern customers want to manage their moves. Our goal is to empower customers to book, manage, and interact with their moving partners seamlessly through...

    PODS Enterprises LLC

    Clearwater Beach, FL
    4 days ago
  •  ...Ansible, Chef, etc. # Azure cloud environment experience including Azure DevOps is required. # Familiarity with Microsoft software development stack including Visual Studio, .Net and SQL server. # Knowledge of source control, branching strategies, code merge... 
    Permanent employment
    Contract work
    Local area

    Maintec Technologies

    Clearwater, FL
    14 hours ago
  •  ...ways to securely connect retailers and consumers. Our technology supports both traditional and modern methods for merchants to accept and...  .... Skills & Specifications Experience automating software deployments and operating within a continuous delivery model.... 
    Work at office
    Local area
    Remote work

    Certegy Payment Solutions, LLC

    Clearwater, FL
    1 day ago
  • Job Description A client of Insight Global is looking to bring on a DevOps Engineer to their team. Most of the work will be projects.. However, there will be about 25-40% cases. They will be focused on automating and deploying systems, automating management of systems...

    Insight Global

    Clearwater, FL
    3 days ago
  • $132.4k - $251.6k

     ...evolving global market. The Protected Communication Systems (PCS) Software (SW) Engineering Department has an opportunity for a talented...  ...architecture and design, through integration, test, and field support Work and learn the highest software engineering process... 
    Temporary work
    Work experience placement
    Work at office
    Remote work
    Relocation package
    Flexible hours

    RTX

    Largo, FL
    1 day ago
  •  ...our people, our data, and our planet. We are seeking a Staff Software Engineer to join the KSAT Architecture Team - the engineering...  ...our serverless background processing framework, currently supporting 400+ Lambda-backed workers. Data Strategy: Architect multi-... 
    Work at office
    Local area
    Worldwide

    KnowBe4

    Clearwater, FL
    2 days ago
  •  ...Staff Software Engineer (Hybrid) Clearwater, Florida KnowBe4 is the global leader in Human Risk Management, trusted by over 70...  ...Optimize our serverless background processing framework, currently supporting 400+ Lambda-backed workers. Data Strategy: Architect multi-... 
    Work at office
    Local area
    Worldwide

    KnowBe4

    Clearwater Beach, FL
    1 day ago
  •  ...Senior Embedded Software Engineer EnerSys Advanced Systems (EAS) is a specialized division of EnerSys—a global leader in stored energy solutions for industrial applications. EAS focuses on cutting-edge energy solutions for the aerospace, defense, and medical industries... 
    Permanent employment
    Temporary work
    Local area
    Flexible hours

    EnerSys

    Largo, FL
    1 day ago
  •  ...SAP system landscape Participates in on-call Tier 3 production support activities. Is expected to have the technical knowledge and capability...  ...Basis administration and technical core tasks including SAP software installation, upgrade, Support Packages, patches, and fixes,... 
    H1b

    Kaav Inc.

    Clearwater Beach, FL
    1 day ago
  •  ...requirements definition, test planning and execution (including use cases, test procedures, and test data), software systems integration, and technical support for software systems and subsystems Perform software system product services, including concept design, test... 
    Full time
    Remote work

    Syms Strategic Group, LLC (SSG)

    Clearwater, FL
    1 day ago
  •  ...Job Summary We are seeking a skilled .NET Developer to support, enhance, and extend an existing web application built using C# and ASP.NET MVC . The ideal candidate will take time to understand the current architecture and functionality before developing and implementing... 

    Kaav Inc.

    Belleair, FL
    4 days ago
  •  ...Engineer Lead, Software – SA for ZOS Senior Administrator The world of finance moves fast. At FIS, we're faster. Our teams are empowered...  ...automation packages are SA for ZOS, OPSMVS, and Omegamon. The support is across multiple physical mainframe locations consisting of... 
    Work experience placement
    Shift work

    Fidelity National Information Services Inc

    Clearwater Beach, FL
    14 hours ago
  •  ...MVC Framework to Blazor (Mud Blazor is what they are working with) Support core Internal Applications What are the top Three - Five Skills? • Must possess 3+ years of .NET Software Development experience with proficiency in both Desktop Apps (WinForms) and... 
    Contract work

    Tech Tammina

    Clearwater, FL
    14 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Software Support Specialist I. Be the first to apply!