Research & Operations Specialist

Research Operations Specialist

We are seeking a professional Research Operations Specialist that has a solid grasp of industry research techniques and understanding of the Intelligence Community. The mission of the Search Team is to run queries and do intense research to provide retrievable copies of document(s) collected or produced by the customer, sometimes referred to as the Document Library. Collections can include a variety of forms including, but not limited to: electronic, hardcopy, microfilm, and on-line full text database. This position is the focal point for providing intelligence reporting and reference services to the entire IC. The right candidate must have significant prior customer knowledge and relatable experience that they are able to utilize in order to perform the research. He or she will then analyze the results requiring the constant exercise of discretion and to determine applicability of the documents to the tasking, providing results in accordance with customer guidelines. The individual will maintain the classified library and archive documents when appropriate.

Responsibilities:

• Electronically review a subset of newly processed documents, identify potential duplicate documents in the existing document repository. Assess document duplicates and record decisions in the customer's automated system. The customer will provide training in duplicate document detection processing.
• Create memoranda or written reports documenting the results of quality assurance studies and investigations and associated recommendations including remediation.
• Scanning documents to provide customers with an electronic response when necessary.

Requirements:

• TS/SCI FSP Clearance
• 1-5 years experience of searching/querying databases with ability to quickly adjust to new systems
• Driven self-starter who is preemptive in seeking clarification when needed and the capability to adapt to new processes
• Must be a team player willing to collaborate and develop robust relationships with clients, colleagues and technical teams
• Skilled in time management with the ability to prioritize competing tasks and multitask in order to meet tight deadlines
• Goal oriented individual who is able to apply critical thinking and provide out of the box solutions
• Experience with data calls and quick reaction tasks
• Ability to communicate effectively with peers and various management levels delivering a proactive experience and approach to high quality services for all stake holders

About Us:

For more than 20 years, NewGen Technologies has solved our clients' toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance.