Baker

Job Overview

Claudine Kitchen and Bakeshop (the Company) is committed to providing superior quality and unparalleled‬ customer service in all aspects of our business. We believe each employee contributes to the success and‬ growth of our Company.‬
‭ JOB SUMMARY:‬‭ Bakers perform essential functions that‬‭ include but are not limited to setting up, cleaning,‬ and maintaining the bakery, preparing baked goods, following recipes, restocking items and using equipment‬ such as stoves, ovens, mixers and knives. It is a non-exempt, hourly position. The primary responsibilities‬ and duties are outlined below. These may vary based on management’s observations and direction. The‬ Company reserves the right to add or change duties at any time.‬
‭ BAKER DUTIES AND RESPONSIBILITIES‬
‭ A.‬‭ Service - 100% of Time‬
‭ 1.‬‭ Sets up bakery according to restaurant guidelines‬
‭ 2.‬‭ Cleans and maintains bakery while practicing good safety, sanitation and organizational skills‬
‭ 3.‬‭ Has understanding and knowledge to properly use and maintain all bakery equipment‬
‭ 4.‬‭ Prepares all bakery items in a sanitary and timely manner‬
‭ 5.‬‭ Follows recipes, portion controls and presentation specifications as set by the restaurant‬
‭ 6.‬‭ Restocks all items as needed throughout the shift‬
‭ 7.‬‭ Assists in cleaning, sanitizing and organizing of bakery and bakery storage areas‬
‭ 8.‬‭ Performs additional responsibilities as requested by the Pastry Chef or Bakery Manager‬
‭ SKILL, KNOWLEDGE AND ABILITY REQUIREMENTS‬
‭ Excellent interpersonal skills which reflect an enthusiastic, positive demeanor‬
‭ Excellent verbal and written communication skills‬
‭ Demonstrated problem solving skills‬
‭ Demonstrated skill in being resourceful and efficient‬
‭ Exceptional time management skills including organizing and prioritizing on a continual basis‬
‭ Skill in diffusing situations before escalation and assisting with conflict resolution when it arises‬
‭ Skill in responding to redirection from management in a positive, constructive manner‬
‭ Working knowledge of the hospitality industry‬
‭ General knowledge of customer service concepts and responding with a sense of immediacy‬
‭ Knowledge of how to promote a polite, friendly attitude and social perceptiveness‬
‭ Ability to contribute to a team in order to consistently meet high standards of service‬
‭ Ability write in a clear and concise manner‬
‭ Ability to initiate and work without constant direct supervision‬
‭ Ability to establish and maintain strong, positive internal and external working relationships‬
‭ Ability to interact with people on all levels in a respectful and considerate manner‬
‭ Ability to be dependable, responsive, reliable, truthful and accountable‬
‭ Ability to manage challenging situations with tact and diplomacy‬
‭ Ability to perform additional duties as requested‬
‭ ADDITIONAL QUALIFICATIONS‬
‭ Food Handler Certificate‬‭ Required‬
‭ High school diploma‬‭ Preferred‬
‭ Previous prep or baker experience‬‭ Preferred‬
‭ Valid California driver’s license and reliable transportation‬‭ Preferred‬
‭ 1‬‭ PHYSICAL REQUIREMENTS‬
‭ The Baker is constantly required to stand during the workday. The Baker is required to use his/her hands to‬ carry, operate equipment, and prepare food. Lifting, pushing, pulling and/or moving is frequent. Specific vision‬ abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth‬ perception and ability to adjust and focus. Specific physical abilities and the degree of frequency are:‬
‭ Ability to stand for up to 9+ hours while working‬‭ (continuous)‬
‭ Ability to reach in all directions‬‭ (frequent and continuous)‬
‭ Ability to lift 50 lbs‬‭ (moderate to frequent)‬
‭ Ability to use hands to grasp, carry, handle or feel‬‭ (continuous)‬
‭ Ability to balance, stoop, kneel, bend, twist, squat and crouch‬‭ (moderate to frequent)‬
‭ Ability to climb and lift items‬‭ (occasionally)‬
‭ COGNITIVE REQUIREMENTS‬
‭ While performing the duties of this job, the Baker is required to perform the following mental/cognitive‬
‭ functions, the frequency of which is estimated in parenthesis:‬
‭ Communicate including hearing, writing and speaking‬‭ (continuous)‬
‭ Interpret written or verbal instructions‬‭ (frequent and continuous)‬
‭ Concentrate, focus, memorize and recall‬‭ (continuous)‬
‭ Reason, analyze and organize‬‭ (continuous)‬
‭ Determine, identify, recognize, perceive and understand‬‭ (continuous)‬
‭ Independently problem solve‬‭ (continuous)‬
‭ Interpret written data, e.g. text and numeric‬‭ (frequent and continuous)‬
‭ Formulate logical, objective conclusions; recognize alternatives‬‭ (frequent and continuous)‬
‭ Multi-task and work under pressure with interruptions or distractions‬‭ (frequent and continuous)‬
‭ Compile, collect and inspect‬‭ (frequent and continuous)‬
‭ Summarize or respond‬‭ (frequent and continuous)‬
‭ Generate written work product by set deadlines‬‭ (moderate to frequent)‬
‭ Compute‬‭ (occasionally)‬
‭ CERTIFICATION OF EMPLOYEE‬
‭ I have read this job description, been allowed to ask questions and received answers. I fully understand this‬ job description and understand it may be revised at the sole discretion of the Company. My signature below‬ indicates I am qualified for the position described and that I can perform the essential functions of the position‬ with or without reasonable accommodations. I understand that if I misrepresent, falsify or omit any information‬ related to this job description, it may result in denial of employment or my immediate dismissal from‬ employment.‬
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