Phone Technician - Secret clearance

Telecommunications Technician IIIMake meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Telecommunications Technician III for a career where your growth is just as important as the mission you support. As a Phone Technician, the work you'll do at GDIT will be impactful to the mission at the Joint Service Provider Enterprise Transport Management - Next-Gen (JSP ETM - NG) program at the Pentagon in Arlington, VA.Responsibilities include:Install, configure, and troubleshoot phones and network connectivity for customers in the National Capital Region (NCR).Meet clients with professional demeanorPlans network installations by using manuals and technical specificationDocuments adds, moves, and changes to system configuration using client documentation standardsTerminate and test new cables to ensure that they are properly incorporated into the system and are in good working orderTest circuits and components to isolate malfunctioning systems by using test metersConfigure and deploy phonesMeet with clients to assist with customer's training and configuration preferences for end devicesWork with Remedy Ticketing System to track adds, moves, and changesReceive Equipment/Material delivered for our VoIP Team and EngineersGo to Client Warehouse to stage Equipment/Material stored and ready it for deliveryInstall phone firmwareInventory Voice Team suppliesReceive bad phones from customers from different location, return to warehouse and ready them for returnTransports equipment between warehouse and customer siteWhat you'll need to succeed:Education: Associates Degree in a related technical discipline, OR the equivalent combination of education, technical training, or work experience.Experience: 3+ years of related experienceTechnical skills:Security clearance level: Active Secret ClearanceRole requirements: Experience with industry standard Voice over IP (VOIP), ISDN, and Analog phone installationGDIT is your place. At GDIT, the mission is our purpose, and our people are at the center of everything we do.Growth: AI-powered career tool that identifies career steps and learning opportunitiesSupport: An internal mobility team focused on helping you achieve your career goalsRewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time offCommunity: Award-winning culture of innovation and a military-friendly workplaceExplore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. The likely hourly rate for this position is between $33.97 - $41.47. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 25-50% Telecommuting Options: Onsite Work Location: USA VA Arlington Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Our Identify Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.