Field Service Manager - Travel

Job Description

Job Description

Job Title: Field Service Manager

Job Description

The Field Service Manager oversees the installation, decommissioning, and maintenance of conveyor systems at client facilities, ensuring projects are completed safely, on time, and in line with specifications and quality standards. This role combines hands-on technical work with leadership responsibilities, including supervising field service teams, coordinating with contractors and subcontractors, managing project documentation, and serving as a primary point of contact for clients.

Travel Information

• Flights, hotels, and rental cars will be provided
• Employees will receive $60/day (7 days) per diem
• Employees will be traveling 90% of the time and going from client site to client site, 30-60 days at a time
• Employees will receive $25/hr during travel hours

Hours/Schedule Information

• Employees will work 6-7 days a week, but 7 days will be expected more often than not
• Employees will work up to 12 hours a day for a minimum of 18 days per automation line
  • Primarily Day Shift hours

Responsibilities

• Manage conveyor system installation, decommissioning, and maintenance projects at client sites from planning through completion.
• Communicate project status, risks, and issues clearly and regularly to clients and internal teams.
• Provide hands-on assistance to millwrights and electricians on-site to ensure proper decommissioning and installation of conveyor systems.
• Ensure all work complies with project specifications, safety regulations, environmental health and safety requirements, and quality standards.
• Supervise on-site project teams, including contractors and subcontractors, to ensure project and client compliance.
• Resolve project-related issues as they arise and develop contingency plans to keep work on schedule and within scope.
• Supervise and instruct field service technicians to ensure the scope of work is completed on time, within budget, and in line with client expectations.
• Provide training and support to clients on conveyor system operations, maintenance procedures, and best practices.
• Maintain accurate project documentation, including reports, change orders, permit applications, and other required records.
• Coordinate scheduling and field service activities to optimize resources and meet project deadlines.
• Apply knowledge of electrical, mechanical, pneumatic, and automation systems to support troubleshooting and repair efforts.
• Utilize project management tools, ERP systems, CRM software, and AutoDesk applications to plan, track, and report on project activities.
• Interpret and work from blueprints, schematics, proposals, specifications, and procedure manuals to guide installation and service work.
• Prepare routine reports and correspondence related to project progress, issues, and outcomes.
• Perform other duties as assigned to support successful delivery of conveyance solutions and field service operations.

Essential Requirements

• Previous experience traveling for work in the past
• At least 5 years of experience in management, preferably within the conveyor or conveyance systems industry.
• Experience working directly with conveyor systems and conveyance solutions in installation, decommissioning, maintenance, or repair.
• Strong leadership skills with the ability to supervise, instruct, and motivate field service technicians and project teams.
• Ability to read and interpret blueprints, schematics, proposals, specifications, and procedure manuals.
• Solid problem-solving and analytical skills with the ability to develop contingency plans and resolve issues quickly.
• Demonstrated ability to work independently in the field as well as collaboratively within cross-functional teams.
• Willingness and ability to travel frequently to client sites, up to approximately 90% of the time.
• Advanced proficiency with Microsoft Office products.
• Ability to navigate and work effectively within ERP and CRM software systems.
• Proficient typing skills to support documentation, reporting, and communication requirements.
• Ability to read and write English fluently and communicate effectively with internal and external customers.
• Physical ability to stand, walk, and reach with hands and arms regularly while performing job duties.
• Ability to lift up to 50 pounds as part of routine field service and installation work.
• Comfort working around moving mechanical parts and in active industrial environments.
• Understanding of project management principles, scheduling, and coordination in a field service context.

Additional Skills & Qualifications

• High school diploma or GED equivalent.
  • Post–high school certification or degree preferred, but not required
• Approximately 3 years of experience in precision metal working machinery is preferred.
• Experience with automation systems, PLC troubleshooting, and electrical systems is highly beneficial.
• Previous experience in mechanical and electrical repair, pneumatics, and construction-related field service work.
• Experience with conveyor installation, change order management, and field management.
• Familiarity with AutoDesk tools for design or project-related tasks.
• Experience using CRM and ERP platforms for project tracking and customer management.
• Understanding of Spanish is a plus and can support communication in diverse work environments.
• Experience with sortation technologies and advanced conveyor products is a plus.

Why Work Here?

• You join a long-established, family-owned organization with over a century of manufacturing and engineering excellence, where employees are genuinely valued and supported.
• The company offers strong earning potential with significant overtime opportunities, plus performance-based profit sharing that rewards collective success.
• The culture emphasizes care and appreciation, with holiday cookouts, team lunches, and a focus on long-term career growth, reinforced by retention bonuses for consistent attendance and a clear path to becoming a direct, permanent team member.

Work Environment

This role is primarily field-based and requires working at large distribution and e-commerce facilities where conveyor and conveyance systems are installed and serviced all around the United States.

This is a Contract to Hire position based out of Port Clinton, OH.

The pay range for this position is $40.00 - $45.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Port Clinton,OH.

This position is anticipated to close on Sep 7, 2026.

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Company Description

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.