Medical Assistant (On-Call)

On-Call Medical Assistant

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

The Integrated Care Center Clinic is a federally qualified health center that provides primary care, behavioral health, addiction treatment, psychiatry, dental care, and more. We provide care to those most in need including those who are suffering from homelessness, mental illness, substance use, and chronic medical conditions. We provide team-based care in an integrated care setting. We are looking for a mission-driven service leader who works well in a team, has experience with managing and supporting staff, champions quality improvement, leads change, and is excited to innovate.

This is a union eligible position. This is an On Call position: shift hours and days vary as needed.

The Integrated Care Center Clinic is a federally qualified health center that provides primary care, behavioral health, addiction treatment, psychiatry, dental care, and more. We provide care to those most in need including those who are suffering from homelessness, mental illness, substance use, and chronic medical conditions. We provide team-based care in an integrated care setting. We are looking for a mission-driven service leader who works well in a team, has experience with managing and supporting staff, champions quality improvement, leads change, and is excited to innovate.

The On-Call Medical Assistant (MA) is a key member of the Clinic Care Team and as such, performs clinical and administrative tasks consistent with HealthRIGHT 360 policies and protocols. Duties include preparing treatment rooms, assisting physicians with examination materials, instruments and equipment, maintaining supply inventories, and performing laboratory tests including phlebotomy and providing case management follow-up with patients.

Key Responsibilities

Medical Responsibilities:

• Assist clinicians in the examination process. Perform office tests including vision screening, spirometry, EKG, rapid strep, UA and urine pregnancy tests.

• Perform phlebotomy, injections, TB tests, breathing treatments.

Preparation Responsibilities:

• Perform intake, including vital signs, list chief complaints, allergies, immunization histories and complete chart forms, as appropriate to patient type.

• Place patients in rooms and prepare them for examination.

• Clean, prepare and stock examination rooms.

Coordination Responsibilities:

• Active participation in integrated team-based care, which may include receiving and returning telephone calls from patients and pharmacies.

• Assist in scheduling patient appointments.

• Monitor and ensure quality assurance of basic clinic functions.

• Oversee patient flow and ensure smooth, efficient patient flow throughout patient's clinic experience via patient centered care and playing an active role in the team dance, which may include but is not limited to chart prep, huddles, red carpeting the patient, 30-second report, mid-way check-in, discharge of the patient.

Qualifications

Education, Experience and Credentials:

• High school diploma or equivalent.

• Medical Assistant Certification.

• Minimum 2 years' experience from a certified Medical Assistant program.

• First Aid and CPR certification.

• Excellent phlebotomy skills with certification desired.

Knowledge:

• Knowledge of basic medical terminology.

• Ability to work within a frequently changing project scope while maintaining overall direction and structured priorities.

• Self-motivated, dependable, creative, and proactive approach to work; understands importance of working independently and within a team environment.

• Ability to communicate well at all levels of the organization.

• Ability to enter data into various electronic systems while maintaining integrity and accuracy of data.

• Ability to handle sensitive information in a confidential manner.

• Bilingual: Preferably Bilingual in a San Mateo County threshold language (Spanish, Mandarin, Cantonese, etc.).

HealthRIGHT 360 is committed to fair and equitable compensation practices. Placement within the compensation range is based on factors such as relevant experience, education, credentials, internal equity, and organizational compensation practices. In addition to salary, HealthRIGHT 360 offers a comprehensive benefits package, subject to eligibility requirements.

The compensation range listed reflects the expected pay for this position based on the primary work location. Actual compensation may vary depending on geographic location and applicable state or local pay transparency requirements.

HealthRIGHT 360 is an equal opportunity employer committed to fostering a diverse, equitable, and inclusive workplace. We prohibit discrimination, harassment, and retaliation based on any characteristic protected by applicable federal, state, or local laws, including race, color, ancestry, national origin, religion, sex, pregnancy, gender identity, gender expression, sexual orientation, age, disability, medical condition, genetic information, veteran status, marital status, and any other protected characteristic. We are committed to providing equal employment opportunities through fair and equitable recruitment, hiring, compensation, development, and advancement practices.

We will consider for employment qualified applicants with arrest and conviction records.

Must complete a background check and Live Scan.

Covid-19 vaccine and booster is required for this position. Exemptions are not accepted.