IT Technology Services Senior Specialist

Job Information Requisition ID: 427402 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Career Level: T3-2 Original Posting Date: 05/19/25 Job Title: IT Technology Services Senior Specialist Location: New York, NY Work Model: Hybrid work model Purpose and Objective SAP America, Inc. seeks an IT Technology Services Senior Specialist at our New York, NY location to design and develop systems, applications, products, services and data to optimize / automate SAPʼs business processes and improve work efficiency. Responsibilities Engage with business stakeholders and other technology teams to deliver solutions to business requirements. Perform complex data and system development along with technology integration through learned technology coding languages. Facilitate the system, service, and product lifecycle, and ensure stable, secure, performant and highly available operations for and between system and cloud services. Revise and update existing programs and provide required documentation. Manage cloud technologies, the associated architectural styles (e.g. microservices, containerization, serverless architectures) and web development stacks. Apply agile software delivery process and the industry-standard toolset for DevOps implementation. Apply modern data processing technologies and methods, such as non-SQL databases or data lakes. Apply modern SaaS platform, integration, and extensibility concepts. Education and Occupation Experience Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field of study and six (6) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field of study and four (4) years of experience in the job offered or related occupation. Qualifications & Skills Providing executive and end-user IT support; Providing robust IT architecture and infrastructure support that align with organizational strategies and operational requirements; Managing and supporting complex AV systems for executive meetings and high-level events with customers; Leading and delivering Global and Regional IT projects using Agile methodologies; Executing IT projects across diverse regions while aligning project outcomes with organizational goals; Developing and maintaining strategic relationships with vendors, including selection, negotiation, and performance monitoring to support IT needs and initiatives; Managing IT assets effectively, including procurement, deployment, and lifecycle management, to optimize resource utilization and control costs; Developing and implementing IT operational processes and policies to enhance efficiency and compliance with organizational standards; Applying IT service management best practices, including Information Technology Infrastructure Library (ITIL) principles, to drive continuous improvement and service excellence; and Building and sustaining customer and vendor relationships to enhance service delivery and collaboration. Certifications Agile Certified Professional. Travel N/A Compensation & Benefits Compensation Range Transparency: The annual base salary range for this position is $179,982 – $211,992. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step towards demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $179,982 – $240,900. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits. EEO Statement Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. #J-18808-Ljbffr SAP