Field Service Technician
Equiliem
Skill Required / Desired Amount of Experience Windows (10/11) Understanding of installation, configuration, troubleshooting (e.g., registry, services, event viewer) Required 3 Years MacOS: Proficiency in installation, configuration, troubleshooting, and user management. Desired 3 Years Desktop/Laptop Repair & Troubleshooting: Ability to diagnose and replace components (RAM, hard drives) Required 3 Years Peripheral Devices: Installation, configuration, and troubleshooting of printers, scanners, monitors, and other peripherals. Required 3 Years Wireless Networking: Knowledge of Wi-Fi standards, security protocols (WPA2/3), and troubleshooting connectivity issues. Required 3 Years Microsoft Office Suite: Advanced proficiency in Outlook, Word, Excel, PowerPoint, and Teams (installation, troubleshooting, data recovery) Required 3 Years Remote Desktop Tools: Proficiency with tools like TeamViewer, RDP, Any Desk for remote support. Nice to have 3 Years Problem-Solving & Critical Thinking: Ability to diagnose complex issues logically and systematically. Required 3 Years Communication Skills (Verbal & Written): Clearly explaining technical concepts to non-technical users, writing clear documentation, and professional Required 3 Years Customer Service: Patience, empathy, and a helpful attitude when assisting users. Required 3 Years Time Management & Organization: Prioritizing tasks, managing multiple requests, and maintaining accurate records. Required 3 Years Teamwork: Collaborating effectively with other IT professionals. Required 3 Years Adaptability & Learning Agility: Willingness to learn new technologies and adapt to evolving IT environments. Required 3 Years Equiliem
Vacancy posted 3 days ago
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