Customer Service Representative

Customer Service Rep. SalesAssists customer with status reports and assist the sales department w/ filing, invoicing, tracking expense reports, process check requests, assist in sales order process, and literature.Essential Functions and Activities:Interact with customer via phone and in person.Enter orders and quotations.Complete and update credit applications and verify credit limits.Update supplier forms when required.Provide customer status reports.Manage documentation for the "SOX" compliant form.Send out weekly customer status reports.Set-up ship-to to correspond to customer.Manage customer master.Quote all internet leads.Cross check acknowledgements to quotes and DN's.Manage the Morgan Olson presentation starter, assist sales team when requested.File orders and organize the system.Enter all sales change orders including BBIS (bring back in shop) orders.Participate in Pilot reviews and customer events. Provide meeting notes when required.Credit and re-bill.Create a centralized competitive database for pricing, G2, quotes, advertising etc.Print the pre-invoices and MSO when required. Get approval to send to customer.Mail out customer literature.Develop strong product knowledge of (Walk-in, Truck Bodies, Services Center, and Service Parts).Cover the overflow of incoming calls.Supports and participates in Morgan Olson PPS team efforts.Adheres to quality policy by exceeding customer expectations, being customer-focused and supporting continuous improvement activities.Adheres to safety policies and practices behavioral based safety 100% of the time.Other duties as assigned.Qualifications:Two years of college with 3-5 years' work experienceGood Computer skills proficient in Microsoft: Word, Excel, and PowerPointExcellent Interpersonal and communication skills.Benefits:Medical, Dental, Vision, 401(k)Company paid life insurance10 company paid holidaysVacation and personal timeEqual Opportunity Employer