Medical Billing Customer Service Representative

Billing Customer Service RepresentativeProvide key leadership within a world-class health organization. Ensure the delivery of exceptional, compassionate and appropriate patient care. Take your professional expertise to the next level. You can do all this and more at UCLA Health.Work Location: Los Angeles, CA, USAWork Schedule Monday - Friday, 8:00am - 4:30pm PSTSalary Range: $30.79 - $40.60 HourlyEmployment Type 2 - Staff: Career Duration IndefiniteJob # 33368Primary Duties and ResponsibilitiesThe Billing Customer Service Representative will be responsible for:Performing all required duties within the patient accounting systemServing as a primary source for Customer Service assistance and ensuring customer satisfactionHandling a high volume of incoming customer service calls in a call-center environmentHaving a positive demeanor, good verbal and written communication skills, and professional in all aspectsJob QualificationsWe're seeking detail-oriented, self-directed professional with:Two years recent professional billing collection experience, as well as two years of customer service experience - REQUIREDWorking experience with Medi-Cal, Medicare, HMO, and PPO insurances - REQUIREDExperience using online payer sites with the ability to check claim status, denials, and eligibilityKnowledge of MS Word and MS Excel softwareKnowledge of CPT, ICD-10, and HCPC codesMust be an effective multi-tasker in order to meet daily production and quality standards